Open Road Acura of East Brunswick

We had a 2008 Acura RDX purchased from this dealership. Our experience then was great, so we came back. Our salesman, Charles Smith, was very helpful and did not pressure us to get a new car. We actually l Our experience then was great, so we came back. Our salesman, Charles Smith, was very helpful and did not pressure us to get a new car. We actually left the dealership after our first visit without one. Mr. Smith kept in touch and we came back and drove home in our new car. Every member of the team did a great job. Thank you. More

I visited the dealership on Sat. Spoke with the manager Steve. Told him that I am planning to buy Acura MDX and just looking for the best price. He gave me a quote. I had been to Acura of Ocean before, tha Steve. Told him that I am planning to buy Acura MDX and just looking for the best price. He gave me a quote. I had been to Acura of Ocean before, that is nearby my house. Went to Acura of Ocean on Mon and told them if you beat the price of East Brunswick Acura, I am buying the vehicle right now. They played games with me for > an hour but never gave me a clear answer. I drove to East Brunswick dealership from there, met with Steve who said "Congratulations". Signed the papers on Mon and drove with vehicle home on Tue. It was a painless experience. More

We had a very unusual experience in getting the car but in the end, Antonella and the team at Acura went above and beyond to secure our car. The initial customer contact (and great customer service) with M in the end, Antonella and the team at Acura went above and beyond to secure our car. The initial customer contact (and great customer service) with Mary Gebhardt brought me to this dealership, vs another only 10 minutes away. The professional and friendly service Antonella provided to us kept us at Open Road. I could not give the overall experience a 5 due to the extenuating circumstances surrounding the purchase. But we are extremely satisfied with Open Road (so far) and think Antonella and Mary should get a raise!! :) More

I can honestly say that his was by far the best car purchase experience I have ever had. I had been promised a price from another dealer over the phone only to find out it was completely different when purchase experience I have ever had. I had been promised a price from another dealer over the phone only to find out it was completely different when I got there. So I when I contacted open road I was apprehensive. Instead I spoke to Cally who assured me they wouldn't do that to me. When I arrived, she introduced me to Michael Mayfield and he was a true professional. I got my MDX at a great price and was treated with respect. I would definitely recommend this dealer and will refer my family and friends. More

My recent visit to Open Road Acura rates as one of the best car buying experiences I have ever had. I've never delt with a more pleasent group of individuals. The friendliness and service is something t best car buying experiences I have ever had. I've never delt with a more pleasent group of individuals. The friendliness and service is something that I will never forget. I would highly recommend everyone I know to this dealership. More

Very satisfied with everyone that I worked with in buying my new car. Professionalism and courtesy were exhibited by all parties I was involved with. The showroom made my purchase easy and convenient. This i my new car. Professionalism and courtesy were exhibited by all parties I was involved with. The showroom made my purchase easy and convenient. This is my third purchase from this dealer and I am totally satisfied. I rate everyone with a 5. More

I live in Wayne and I was at their other dealership here I was in the market for a certified car. While i was at the dealership in wayne I looked at a few cars I really didn't like the condition of their c I was in the market for a certified car. While i was at the dealership in wayne I looked at a few cars I really didn't like the condition of their cars. So I called open road Acura of east Brunswick spoke to Tarak in sales department which was very nice and asked him to walk out to the car I liked there and describe the overall condition of the car. He tells me the cars was like new and in excellent condition, he also mentioned that he wouldn't tell me that just to get me in, I was a little skeptical. I took his word for it and drove down there. I have to say he did NOT lie. The car was Great shape just like he said. Everything he explained was accurate. We then worked out a great deal on the car and I drove it home the same night. Everyone at the dealership was very nice and it was just a overall excellent experience. Usually car buying is a nightmare but he made it so easy. I would recommend this dealership to everyone. My mother is now actually in the market as well now, Guess where we are going? The managers were very nice as well. If i can rate this dealership from 1 to 10 I would say it's a 20. More

This dealership was friendly but they tried to get me to leave a deposit before we agreed on a price. Do your homework before entering any dealership...I highly recommend anyone in the market for a new car leave a deposit before we agreed on a price. Do your homework before entering any dealership...I highly recommend anyone in the market for a new car read http://carbuyingtips.com. This website has all kinds of tools including a spreadsheet that helps you calculate a fair offer that you can email out to dealers before entering the dealership. Because of this website we were able to get the car we wanted for about $1,000 over invoice at Open Road Acura of Wayne...they even threw in the $810 destination fee. More

I have purchased 3 Acuras from Open road and can highly reccomed this dealership. The sales experience overall was very good, and I am not an 'easy" customer. The service dept has always been extraor reccomed this dealership. The sales experience overall was very good, and I am not an 'easy" customer. The service dept has always been extraordinary, regularly going out of tehir way to let you know that they value your business. More

I visited this dealership about a year ago to lease a new MDX and trade-in my current car. I was absolutely shocked at the experience. First of all, they offered me a price which was about 50% of my car's MDX and trade-in my current car. I was absolutely shocked at the experience. First of all, they offered me a price which was about 50% of my car's KBB trade-in value. I told them it was a joke and, after 1 hour of waiting, they gave me another $400! Their excuse was: "You have to understand that people do not come to Acura to buy a used Chrysler." Amazing. I told them that I did not care and that I wanted a market value trade-in price. They then refused to show me the details on the lease they were offering -- i.e., price, residual, money factor, etc. After 3 completely wasted hours, I got up and walked out. The amazing this is, they did not seem to care and no one even tried to stop me. Well, a few days ago, I went to the Precision Acura of Princeton. The experience was like night and day. They were excellent, fair, pleasant and easy to deal with. I leased a 2010 RDX and was thrilled with the experience. I am still amazed that Open Road Acura somehow remains in business. I will never return to them. Precision Acura of Princeton it is for me in the future! More