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Opelika Ford Chrysler Dodge Jeep Ram
Opelika, AL
165 Reviews
Here at Opelika Ford Chrysler Dodge Jeep Ram, we strive to provide our friends and fellow community members in the Opelika area with the most expansive inventory of affordable used cars and exciting new Ford, Chrysler, Dodge, Jeep, and Ram vehicles, as well as top tier service and support that promotes a hassle-free shopping experience and convenient access to financing that happens in a flash. Doing so ensure that whether you are from right here in Opelika or driving in from Phenix City, Auburn, Salem, Dadeville, Fort Benning, or even Columbus, the fact remains the same: Opelika Ford Chrysler Dodge Jeep Ram is the top choice when it comes to driving home in a great used car or bold new Ford, Chrysler, Dodge, Jeep, or Ram.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 165 reviews
July 24, 2015
Do not trust these people!!!! Friendly in beginning. Then very shady when it comes to money. We left not agreeing on buying a car and were contacted and we told them we were not bu Friendly in beginning. Then very shady when it comes to money. We left not agreeing on buying a car and were contacted and we told them we were not buying a car there, that we already bought one somewhere else. Even though they knew that they still proceeded sending out our information to I don't know how many banks resulting in constant credit pulls. Contacted them and spoke to a manager that was extremely rude. Those people are not to be trusted!!!! I do not wish this experience on anyone!!! More
by FamilyBradley
Employees Worked With
George Allen & others & manager
July 16, 2015
Worst service department ever!!! I waited forever for someone to look at my car and then was told I would have to make an appointment for someone to kook at my car. I just wanted them I waited forever for someone to look at my car and then was told I would have to make an appointment for someone to kook at my car. I just wanted them to look at it for 2 seconds and order the part for my light then I could make an appointment to get it fixed!! More
by Cher
Employees Worked With
Jerry
July 13, 2015
Wish I Could Do It Over Somewhere Else! If I could retract this buying experience, I would. The purchase went great, they were extremely helpful in getting the deal done. The problems starte If I could retract this buying experience, I would. The purchase went great, they were extremely helpful in getting the deal done. The problems started immediately after the sale. They were advertising a free TV with every deal, when I ask them about my TV they said they did not include one. Sounds like it wasn't all that free, huh? Then on Tuesday after the purchase on Saturday I received a call from the finance company that raised some concerns. Now I will accept the blame for not reading the credit app before I signed it, but my salesman had padded my job time as well as my wife's on the app. Then it took 3 weeks to get a due bill completed. And adding fuel to the fire, not one time did they initiate a call to let me know what was going on. I would advise anyone thinking about buying a new or pre-owned vehicle not to even consider Opelika Ford! More
by Jeff Beck
Employees Worked With
Rusty , Mike
May 27, 2015
Not keeping an agreement I went to the dealer on a 12 Chevy Cruz that was use the person I talked to assured me that we could work on the price. So I mad the 60 mile trip ther I went to the dealer on a 12 Chevy Cruz that was use the person I talked to assured me that we could work on the price. So I mad the 60 mile trip there when I got there they start off nice then when we we talked about the price they said they could do nothing and that the price was set then when they did the credit check the finance manager comes out and talks about my credit in front of everyone in the lobby. At that point I just left very upset who desire that I guess they do. My bad experience at this place. More
by Marco
Employees Worked With
joel
June 09, 2012
This is the best dealership I have ever dealt with!! You couldn't ask for better people. We not only bought a patriot on Thursday, but went back the next morning and purchased a new dodge ram. Thanks agai couldn't ask for better people. We not only bought a patriot on Thursday, but went back the next morning and purchased a new dodge ram. Thanks again to the wonderful staff at Hometown, you guys are the best!!! More
by Mdmontg
Employees Worked With
Jack, Virgil, and Mac
