Ontario Volvo

It was great, easy and it was done in a couple of hours. They also washed the car which was a plus They also washed the car which was a plus More

Nothing to add. The overall experience was excellent. Everything went well and without any delays. The overall experience was excellent. Everything went well and without any delays. More

The General Manager was very helpful. After a rocky start, he went above and beyond to help me with a car rental. He’s the only reason I will return for service. The only reason I didn’t After a rocky start, he went above and beyond to help me with a car rental. He’s the only reason I will return for service. The only reason I didn’t give 5 stars is because I didn’t like the way Ivan treated me. It wasn’t so much as what he said, it was how he said it. He didn’t make me feel like a valued customer. Fabian was great as usual. More

My service was very good and quick, and as always my service manager Ivan treats me like family, Thank you service manager Ivan treats me like family, Thank you More

Matthew was very helpful and courteous throughout this whole visit. He made it a wonderful experience whole visit. He made it a wonderful experience More

Dealership has a quick and easy check in process and the waiting area was bright and clean and comfy waiting area was bright and clean and comfy More

Ivan and Mathew communicated well to me regarding the car's concerns. Ivan is also attentive and questions are being answered in timely manner. car's concerns. Ivan is also attentive and questions are being answered in timely manner. More

I have leased two cars from this dealer and their service and attention to detail have always been top notch and attention to detail have always been top notch More

So friendly! So accommodating! And appreciate the staff putting me up in an office to work while I waited! So accommodating! And appreciate the staff putting me up in an office to work while I waited! More

First and foremost, this is nothing personal. I'm sure you're all nice folks, but in this competitive sales market, you really have to do better. How are you going to differentiate yourselves fro I'm sure you're all nice folks, but in this competitive sales market, you really have to do better. How are you going to differentiate yourselves from Lexus, Audi, BMW....? Can't beat them on car quality, so it better be in CUSTOMER SERVICE. Michael was very friendly. So was Shaq. Kory never introduced himself, had no idea who he was. Alex tried to help, was professional, but his hands are tied. Drivers side window has never worked, it won't roll down, on a 2025 XC90. Service dept cannot accommodate fixing the window and providing a loaner car. I live 60 miles away, so I have to come sit at the dealer and wait to *HOPEFULLY* fix the window and not have to keep it overnight to wait for a part. Do you provide a pillow and blanket if I have to sleep there? I am VERY disappointed that more effort isn't made to take care of a BRAND NEW CUSTOMER. Additionally, I sold my old car to the dealership. It's been 3 weeks and I haven't received the check for the sale. $10,000. This is my 3rd Volvo and my first from your dealership. I am disappointed. More