Ontario Volkswagen

Excellent service! I was greeted promptly and all issues were taken care of quickly. I was waiting for my car and was able to enjoy free snacks and hot chocolate. Grea I was greeted promptly and all issues were taken care of quickly. I was waiting for my car and was able to enjoy free snacks and hot chocolate. Great service! More

12K check up and oil change Having to moved here to Cali, Ontario Volkswagon provided excellent customer service for my 2014 Beetle. It didn't take long for the required vehicle Having to moved here to Cali, Ontario Volkswagon provided excellent customer service for my 2014 Beetle. It didn't take long for the required vehicle maintainance. I plan on coming in for the service from Helendale. More

Great Experience My experience at Ontario VW service is always amazing. The service personnel are very accommodating and considerate. I did not have an appointment du My experience at Ontario VW service is always amazing. The service personnel are very accommodating and considerate. I did not have an appointment during my most recent visit but they took my car in right away. I could have waited in their nice waiting area but I got the shuttle to drop me off at home. I received a call from the service department and got a rundown on all the suggested repairs. When i went to pick my car up, the service attendant already applied a discount on my bill before i asked for it and further explained the additional repairs that my car would require. My car was very clean and running so good once I got in it. Could not be happier. More

Recall Service I took my car into the service department at Ontario VW because I received a recall notice in the mail. Phil, in the service department, was very hel I took my car into the service department at Ontario VW because I received a recall notice in the mail. Phil, in the service department, was very helpful. More

Courteous The service agent was courteous and tentive to my questions and concerns. All questions have been addressed. I would recommend my friends to come here The service agent was courteous and tentive to my questions and concerns. All questions have been addressed. I would recommend my friends to come here. More

Great service. Done on time! As always Vw Ontario delivers! They were quick to get my vehicle in to be serviced. And what was required was done right the first time! Thank you Vw As always Vw Ontario delivers! They were quick to get my vehicle in to be serviced. And what was required was done right the first time! Thank you Vw Ontario for always putting the customer first. More

Lease turn in Augie Gomez was very helpful and accommodating. I hate buying cars and dread the process he made it painless. All the paperwork was completed prio Augie Gomez was very helpful and accommodating. I hate buying cars and dread the process he made it painless. All the paperwork was completed prior to me coming in. More

Fast service, good work, didn't disrupt my day Needed warranty work. I was set up with a rental, car was fixed ahead of schedule, and all was good. I had pretty limited schedule flexibility with th Needed warranty work. I was set up with a rental, car was fixed ahead of schedule, and all was good. I had pretty limited schedule flexibility with that work day, and they accommodated my needs very well. More

Honest Dealersip I had a few things done at this dealership and one was covered under warranty which I only found out at this dealership. I have always kept loyal to I had a few things done at this dealership and one was covered under warranty which I only found out at this dealership. I have always kept loyal to a different dealership but after making the commute of over and hour to service my vehicle, I decided to try Ontario Volkswagon and the results have been amazing. I am overjoyed to learn that Jim, the service manager had the knowledge of the warranties for my vehicle. I'm not a dumb cookie, but having 86K miles on my car, I didn't think that any of my warranties were still in place....wrong. My other dealership was ready to charge me 1,200 for something that they should've known was covered. What a pleasant surprise to learn that I didn't have to pay out of pocket to fix the issue. Ontario Volkswagon won me over. I also had another issue which was quoted at 250. It was time to pick up the car and Jim, the Service Manager informed me that the time for this fix was longer than expected but since we had discussed price, he was going to honor the price given in the morning. How can you "Not" love this dealership. Holds true to their word, gives the customer the best service and has the knowledge of your vehicle when your miles are high and the most courteous as you drop off and pick up your vehicle. More

Courteous and friendly The staff is courteous and friendly. Excellent and timely service. I am happy with the service received. We bought two Volkswagen cars and have both s The staff is courteous and friendly. Excellent and timely service. I am happy with the service received. We bought two Volkswagen cars and have both serviced there. More