Ontario Volkswagen
Ontario, CA
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Professional and attention to detail I was impressed with James' professionalism and attention to detail. He explained everything clearly and I was confident the experience would be posit I was impressed with James' professionalism and attention to detail. He explained everything clearly and I was confident the experience would be positive just by his presentation and attitude. The service was excellent and the car is running like new. More
Good first time experience Only needed broken license frame bracket and 12 volt charger fuse replaced. When I picked up the car it was washed and vacuumed, what a nice surprise. Only needed broken license frame bracket and 12 volt charger fuse replaced. When I picked up the car it was washed and vacuumed, what a nice surprise. More
Friendly Service Dept I wanted to have my auto checked and asked for the multi point inspection. It was done quickly and no problems, even asked if i wanted the auto washe I wanted to have my auto checked and asked for the multi point inspection. It was done quickly and no problems, even asked if i wanted the auto washed. More
Best car buying experience my wife and I have ever had Zach Williams made our buying experience the best we've have had in 25 years. He was professional and took the time to help us. Zach Williams made our buying experience the best we've have had in 25 years. He was professional and took the time to help us. More
Great Place for my out of area service Traveled from Ventura to Ontario and had a great experience. Being out of town and having a friendly and knowledgeable place to get something done was Traveled from Ventura to Ontario and had a great experience. Being out of town and having a friendly and knowledgeable place to get something done was great. Brad and Jim were a pleasure to work with and great guys. More
Service Dept. The service I received was great. The service reps are friendly, very helpful and they aren't pushy. Thank you very very very very much for your hard The service I received was great. The service reps are friendly, very helpful and they aren't pushy. Thank you very very very very much for your hard work. More
Stress free car shopping The staff are all pleasant and approachable. Very friendly and sincere in helping me choose a car. I have been a customer of this dealership for many The staff are all pleasant and approachable. Very friendly and sincere in helping me choose a car. I have been a customer of this dealership for many years and it is the best vw dealership. More
Easy purchasing and quick vehicle servicing I went in to purchase after a brief description of my options, I was pleasantly surprised at the process. My 1st service after 10,000 miles was al I went in to purchase after a brief description of my options, I was pleasantly surprised at the process. My 1st service after 10,000 miles was also a breeze. More
Friendly service, I like the service department. The svc dept. has always been up front about my car needs. I've never had reason to believe that they would steer me wrong. Sales dept. was friendly, The svc dept. has always been up front about my car needs. I've never had reason to believe that they would steer me wrong. Sales dept. was friendly, not pushy and I had ample time for decision making. More
Always well taken care of I continue to use them because of the customer service. As i work in a customer service environment, i is always comforting when you find people that I continue to use them because of the customer service. As i work in a customer service environment, i is always comforting when you find people that care. More