Ontario Volkswagen

Great Service Never ever have dealt with rude employees. At times you can tell they overwhelmed but never take out their frustration on customers. This recent visit Never ever have dealt with rude employees. At times you can tell they overwhelmed but never take out their frustration on customers. This recent visit I was concerned about my car and Jim was very helpful. They allowed me to leave my car overnight and they had my car ready early the next day. Impressive! More

Just a routine service Jimmy is still the man. Got a good job done and come out with a clean car. The price seems fair for a dealership. I was a simple, no nonsence visit Jimmy is still the man. Got a good job done and come out with a clean car. The price seems fair for a dealership. I was a simple, no nonsence visit. Nothing to see here. More

Great Service Department!! The service department staff is always professional. They go the extra mile to explain what needs to be completed on the servicing of my car. They alw The service department staff is always professional. They go the extra mile to explain what needs to be completed on the servicing of my car. They always greet me with smile and a hello. Great Job!!! More

Great service Great service, Tim and Scott made the entire process expeditiously seamless it has been the easiest, most non stress car transaction I have experience Great service, Tim and Scott made the entire process expeditiously seamless it has been the easiest, most non stress car transaction I have experienced. All communication was returned promptly. We recommend there service to others. More

Phil was amazing and you were quick and efficient. Thank you all for your assistance and a special thanks to Phil for suggesting I consult my insurance company and they were able to assist me in this c Thank you all for your assistance and a special thanks to Phil for suggesting I consult my insurance company and they were able to assist me in this costly repair More

Good Service I took the Passat in to have LoJack installed, that was already paid for. Service called & said. LoJack Rep was sick & I would have to reschedule. W I took the Passat in to have LoJack installed, that was already paid for. Service called & said. LoJack Rep was sick & I would have to reschedule. When I arrived, LoJack was installed! More

Service for Fuel Injector James Willhide was an exceptional service writer! he made me feel comfortable and confident in the service. If i lived in Ontario I would use Jim all James Willhide was an exceptional service writer! he made me feel comfortable and confident in the service. If i lived in Ontario I would use Jim all the time! James went above and beyond to make sure that i had a loner car and rental as needed. Thanks! More

50,000 Mile Service I called to schedule a 50,000-mile service on Tuesday and got scheduled for the next morning. James Willhide, our service contact, was busy with anot I called to schedule a 50,000-mile service on Tuesday and got scheduled for the next morning. James Willhide, our service contact, was busy with another customer, so one of the other service reps took care of getting the car into the shop. The vehicle ahead of ours on the alignment rack took longer than expected, so James made sure we were comfortable and arranged transportation to and from Bass Pro Shop so we could have lunch. Every service appointment we have had has been handled extremely well, to the point that we actually like going to the dealership! More

Service and recall fix Good service, finished quickly. Was disappointed to find out only my first two services would be covered with my model and year car. I've never purch Good service, finished quickly. Was disappointed to find out only my first two services would be covered with my model and year car. I've never purchased a car that didn't cover all basic service for at least 4 years. This will definitely cause me to buy a different car when I choose to sell this one. More

Wonderful! This was our first time at this dealer for service. The service was excellent and our rep was genuinely caring and explained everything to us. We wi This was our first time at this dealer for service. The service was excellent and our rep was genuinely caring and explained everything to us. We will definitely be back. More