Ontario Volkswagen

key out of ignition Great service! helped out in every way- Car rental- checked my extended warranty had my car wash had my rental car returned and always answered all my Great service! helped out in every way- Car rental- checked my extended warranty had my car wash had my rental car returned and always answered all my question More

Scheduled Maintenace. All Good. Came in for my scheduled maintenance, and they answered all my questions and I was out of there before I knew it. Got what I needed done and on my way Came in for my scheduled maintenance, and they answered all my questions and I was out of there before I knew it. Got what I needed done and on my way. More

Pleasant experience I didn't expect to buy a Volkswagen - The buying experience at Ontario VW was better then expected the salesman Sam was courteous and knowledgeable a I didn't expect to buy a Volkswagen - The buying experience at Ontario VW was better then expected the salesman Sam was courteous and knowledgeable about the vehicle What was really nice was Don Tielsch helping us through the paperwork. He didn't try to hard sale us anything that we didn't need. Thank You More

Friendly and good service. Everyone was friendly, a clean and well kept waiting room, and a shorter wait than estimated, as well as less than the amount of $$. Always good news Everyone was friendly, a clean and well kept waiting room, and a shorter wait than estimated, as well as less than the amount of $$. Always good news. And a great job cleaning my incredibly dirty car, it came back looking so pretty and clean! More

80,000 mile service, a/c compressor replacement (warranty) Service dept maintained communication and informed us of upcoming maintenance. This is the fourth time to this dealership and will continue to come ba Service dept maintained communication and informed us of upcoming maintenance. This is the fourth time to this dealership and will continue to come back. There was a minor issue with car coming back with a scratch but there was no hesitation to have a top notch repair made. More

customer service with a smile. My serviceman (Jim) always has a smile waiting you. He checked the things I requested. Made sure I had a ride back to work and I was picked up in a ti My serviceman (Jim) always has a smile waiting you. He checked the things I requested. Made sure I had a ride back to work and I was picked up in a timely manner. Overall I rate the service excellent. More

Awesome Bradley was very friendly and courteous, Excellent employee. Service was perfect. Shuttle driver was very safe and friendly. Would return and recommen Bradley was very friendly and courteous, Excellent employee. Service was perfect. Shuttle driver was very safe and friendly. Would return and recommend dealer to friends. More

Our experience with the service person was great. We had an appointment for 9;00 am, waited only a few moments, when our turn came up we were taking care immediately. Our vehicle was ready when Phil s We had an appointment for 9;00 am, waited only a few moments, when our turn came up we were taking care immediately. Our vehicle was ready when Phil said it would be, and he explained anything to us in detail to our satisfaction. Over years that we have taken our vehicle to Ontario Volkswagen it has been a pleasant experience with the personnel at this location. More

Excellent service My concern was addressed promptly. I was provided with a rental car while my car was being service (bumper-paint). End result is my car was returned a My concern was addressed promptly. I was provided with a rental car while my car was being service (bumper-paint). End result is my car was returned and the bumper looks great. Thank you for the continued excellent service. More

Great Service This is my third visit to the service department this year, my daughter has been there 4 times and my boyfriend a couple of times and Jimmy has been v This is my third visit to the service department this year, my daughter has been there 4 times and my boyfriend a couple of times and Jimmy has been very helpful. Great customer service very impressed with as busy as he is always puts a name with our face. NICE JOB ? More