Ontario Volkswagen
Ontario, CA
Filter Reviews by Keyword
By Type
Showing 331 reviews
Excellent customer service Friendly and customer service oriented. Clear information for work to be done and work completed. Waiting area is comfortable. Transportation accessib Friendly and customer service oriented. Clear information for work to be done and work completed. Waiting area is comfortable. Transportation accessibility to mall is also great! More
My service My experience was great and working with Robert Tobor was also great. I was in and out in no time. Robert was very helpful with the experience. My experience was great and working with Robert Tobor was also great. I was in and out in no time. Robert was very helpful with the experience. More
Great customer service In my 2 years since I purchased my vehicle I have had great customer services and Phil has been forthcoming with the repairs of my GTI. I appreciate t In my 2 years since I purchased my vehicle I have had great customer services and Phil has been forthcoming with the repairs of my GTI. I appreciate the honesty and follow up as well as his integrity. I would recommend this dealership to my friends and family. More
Great service I have been coming here for years. Polite and good service. I have also bought 2 cars here The sales process is quick. And easy. I have been coming here for years. Polite and good service. I have also bought 2 cars here The sales process is quick. And easy. More
Excellent Service This dealership provides excellent service, very good follow up, reliable information, knowledgeable staff, quick response, take time to answer your q This dealership provides excellent service, very good follow up, reliable information, knowledgeable staff, quick response, take time to answer your questions and very efficient team. More
Buying parts Called in for some parts & when I got there they were ready to go. Niko was friendly and answered a couple of questions I had regarding my car with no Called in for some parts & when I got there they were ready to go. Niko was friendly and answered a couple of questions I had regarding my car with no hesitation. Overall a good experience will be going back for parts. More
Always a pleasant experience The courteous and knowledgeable vehicle service & repair staff keep me coming back. I have requested the service writer Jim for longer than I can reme The courteous and knowledgeable vehicle service & repair staff keep me coming back. I have requested the service writer Jim for longer than I can remember. He & Ontario VW service has kept my 2007 Passat running in top condition for 178,000 miles and counting. More
👍🏻👍🏻👍🏻👍🏻👍🏻 I was clueless as to what parts I needed for my car and Niko helped out so much! He was very patient with me and all of my questions and concerns, he' I was clueless as to what parts I needed for my car and Niko helped out so much! He was very patient with me and all of my questions and concerns, he's very informative!! First ever dealership that isn't a hassle to get parts from!! Thank you!! More
Always Top notch service It is always a pleasure doing business with the service team at Ontario VW. Always provide the highest level of service. Jim is the best. It is always a pleasure doing business with the service team at Ontario VW. Always provide the highest level of service. Jim is the best. More
Fixed my emissions problem I was happy my emissions problem was fixed and during that time I was able to get a loaner so I wouldn't miss any work. I was happy my emissions problem was fixed and during that time I was able to get a loaner so I wouldn't miss any work. More