
Ontario Hyundai
Ontario, CA
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Absolutely fantastic Spencer took care of me all around. When you go to Hyundai make sure you see Spencer for service. fantastic service I highly recommend it Spencer took care of me all around. When you go to Hyundai make sure you see Spencer for service. fantastic service I highly recommend it More
Great Experience It was a day to go "look" at cars (this is how it all starts) with absolutely no intention of buying/leasing a car. From the moment Ryan Y. (salesman It was a day to go "look" at cars (this is how it all starts) with absolutely no intention of buying/leasing a car. From the moment Ryan Y. (salesman) approached me, he was welcoming, friendly, informative, honest, and patient. He made the entire process including looking at all different car models, discussing the right car for my needs, test driving, sales, etc. super easy. Needless to say, I walked away a happy customer with a new car. Thank you Ryan and Ken at Ontario Hyundai. More
Easy peezy First of all, Ryan was very polite and knowledgable of the product. I went to many dealerships, but none of them offered me a finance person like Ken. First of all, Ryan was very polite and knowledgable of the product. I went to many dealerships, but none of them offered me a finance person like Ken. The guy came out of his office both times I was there and gave me face to face time. Numbers were thrown out and a deal was done then and there without playing games and having a sales person leaving the table six times to go get a lower price. A first time experience for me. More
Customer Service that Cares My car nearly died and I literally rolled into the dealership. Angie took care of me immediately and was so personable and empathetic. When they cal My car nearly died and I literally rolled into the dealership. Angie took care of me immediately and was so personable and empathetic. When they called to tell me what the problems were and they would need a couple of days to repair it, Angie truly felt bad. She did everything in her power to keep the costs at a minimum. She even came in on her day off to test drive it herself and make sure everything went smoothly. More
Wonderful Experience Hospitality from the moment you arrive to the moment you drive away in your new vehicle. Great environment, professional employees. I was shocked on h Hospitality from the moment you arrive to the moment you drive away in your new vehicle. Great environment, professional employees. I was shocked on how many employees came to my aid when my cell phones battery was about to die and I was in the middle of going back and forth with important information with my insurance company. Very satisfied with Nick A. & the rest of the staff. More
unbelievable Was so surprised by quality of service and the way everyone did their best to make sure I was happy and going to love my new car. Very fortunate and v Was so surprised by quality of service and the way everyone did their best to make sure I was happy and going to love my new car. Very fortunate and very greatful. Thankful to all that helped. More
Herbert was outstanding! I don't know how thank him except to say thank you Herbert! Send family members over in the following weeks directly to you! was outstanding! I don't know how thank him except to say thank you Herbert! Send family members over in the following weeks directly to you! More
Nice, knowledgeable people We took out newly purchased previously rented Sonata to them for service. We had bought it at another dealership a month ago. Something was wrong with We took out newly purchased previously rented Sonata to them for service. We had bought it at another dealership a month ago. Something was wrong with the front LED fog light. They were unable to fix it at the place we had purchased the car from, and Ontario Hyundai was conveniently located near us. After we took it to Ontario Hyundai, they called us within the time frame they said they would, told us what the problem was, and how they fixed it. Our service advisor was Amanda Watson, and she took great care of us! We will go there for our car service needs in the future. More
Service Had my car serviced for routine oil and all that fun stuff. Spencer took care of me. The customer service is out of this world. Everyone is always smi Had my car serviced for routine oil and all that fun stuff. Spencer took care of me. The customer service is out of this world. Everyone is always smiling and quick to ask of you need help or if I would like coffee or snacks. I always recommend Romero Hyundai and Mazda to my friends and family. Thank You Spencer for always being such a great help. More
service Great service!!!! I was treated respectfully and professional. Waiting area was amazing. loved the new remodeled look with great coffee and setup for Great service!!!! I was treated respectfully and professional. Waiting area was amazing. loved the new remodeled look with great coffee and setup for computer stations while waiting. More