
Ontario Hyundai
Ontario, CA
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Service Rep. Spencer was GREAT! I had some problems with the transmission on my Tucson and made an appointment for service. Since I am 69 years old with a handicapped husband, I am I had some problems with the transmission on my Tucson and made an appointment for service. Since I am 69 years old with a handicapped husband, I am always alert to any abnormalities that occur. Spencer told me that they would check out the problem and see that it was fixed. He also noticed that the A/C had been service a couple of months ago because I had commented that is was taking a long time to start blowing cool air. I told him that it was still taking a long time to get started and they checked and found the compressor was bad, Spencer kept in contact with me during the day and worked out an issue with a purchased extended warranty plan so that I save a lot of money on the service I received. I have been coming to Ontario Hyundai since 2006 when I bought my first Hyundai and have always received great service. They have never tried to get me to go beyond the service that was needed at the time, but have always alerted me if there was additional problems that were going to cause me problems. I don't trust anyone else with my vehicle. Their the BEST! More
Excellent Service Tracy went above and beyond our expectations in helping us with our trade-in and new purchase. She was professional every step of the way, and provide Tracy went above and beyond our expectations in helping us with our trade-in and new purchase. She was professional every step of the way, and provided clear details on all of the aspects of the process. She was easy to communicate with both at and away from the dealership. We highly recommend her to serve anyone's car purchasing needs. More
Great Service! Everyone is nice and the service was quick! Friendly atmosphere, nice waiting area, small but nice. The service department answered all my questions a Everyone is nice and the service was quick! Friendly atmosphere, nice waiting area, small but nice. The service department answered all my questions and explained the type of service my vehicle needed and also when it needed. Overall it is always a pleasure to take my Mazda CX5 to get serviced, they take good care of it! More
My new car Good service great staff friendly and offered snacks which helped since we went right after work . Only issue is I was never contacted to set my appoi Good service great staff friendly and offered snacks which helped since we went right after work . Only issue is I was never contacted to set my appointment to put a sealant on my paint and interior I had to call the dealer for days before someone call me and back. More
Tracey Benjamin is awesome to work with!!! We just purchased a 2016 Hyundai Tucson. Tracey Benjamin was fantastic to work with. We contacted Tracey prior to when we were ready to purchase o We just purchased a 2016 Hyundai Tucson. Tracey Benjamin was fantastic to work with. We contacted Tracey prior to when we were ready to purchase our car and she patiently took us on a few test drives and pointed out all the features. Once we were ready to purchase we emailed Tracey to set up an appointment and she had two options for us to look at. We purchased the sport model in the color Sedona Sunset. Tracey practically read own minds for what we were looking for in Tucson and for a payment. We have worked with Tracey to purchase 5 vehicles now. It is always a pleasant experience. Tracey is very knowledgeable and does not leave out any details. She works hard to make sure the vehicle you purchase is ready to be enjoyed the minute you take ownership. We will be back in a year to buy our next car to replace one of our oldest Hyundai. We have really fallen in love with our Tucson. Thank you Tracey. More
Good Experience! Very good experience with David Salem. He was very professional. He has full knowledge of the cars and he was very good in the dealing process. He ans Very good experience with David Salem. He was very professional. He has full knowledge of the cars and he was very good in the dealing process. He answered all my questions. The managers were very aggressive. Finance department was ok. More
Deceptive practices Dont believe that what you agreed upon will be whats actually on the contract. Read and Read again dont sign and dont be pressured by the finance pers Dont believe that what you agreed upon will be whats actually on the contract. Read and Read again dont sign and dont be pressured by the finance person. More
Great Service Great service and very friendly staff. New building looks great. This is my 2nd Hyundai from Ontario Hyundai. Will come again to purchase. Great job Great service and very friendly staff. New building looks great. This is my 2nd Hyundai from Ontario Hyundai. Will come again to purchase. Great job More
excellent Thank you again... I really need this car me and my Kids are so happy ... everyone in the dillership works with me ... and know I'm Hunday family Thank you again... I really need this car me and my Kids are so happy ... everyone in the dillership works with me ... and know I'm Hunday family More
Not just satisfied, but pleased I appreciated the time spent to make my purchase. I was never rushed or upsold. All steps of the process were prompt and professionally handled. Mu I appreciated the time spent to make my purchase. I was never rushed or upsold. All steps of the process were prompt and professionally handled. Much appreciated...Thank you all. More