Ontario Hyundai

Finance Went pre-approved at 2.31% with credit union of Southern Calif. Was told approved for 2.25% with Arrowhead CU but signed for 2.49%. Was NEVER informed Went pre-approved at 2.31% with credit union of Southern Calif. Was told approved for 2.25% with Arrowhead CU but signed for 2.49%. Was NEVER informed that Arrowhead wanted a down payment so was financed by Wells Fargo at the higher rate. That was not pointed out at time of signing. Wasn't aware until we received a letter from Arrowhead stating we were NOT approved. I could have called MY credit union to see if they could match the 2.25% or at my pre-approved rate of 2.31%. Also car came without car mats. Called on Monday spoke to Brian in finance dept about the higher rate which is when he advised that Arrowhead wanted us to put $ down, therefore he went with Wells Fargo. He was to order the mats, but weren't. My husband got a call from a woman regarding our experience and he mentioned the whole finance charge higher rate and what was the status on the car mats. She ordered them, they were never ordered when I called in that Monday. It took two weeks to get car mats. More

Excellent Service and Sales My salesman Brian Poff was not pushy, very knowledgeable, and helped make the process of negotiating the deal much more pleasant. Rocky was helpful t My salesman Brian Poff was not pushy, very knowledgeable, and helped make the process of negotiating the deal much more pleasant. Rocky was helpful too. More

Brian Webb (Internet sales Manager) was very professional was NOT playing any game with you he was very straight forward broke everything down in the price. VERY nice person to talk too was very professional was NOT playing any game with you he was very straight forward broke everything down in the price. VERY nice person to talk too and was very helpful. I have bought over 8 Hyundai in my life and by far the best experience that I have ever had on buying a car. I would recommend this dealership to my friends and family definitely my wife love her new car and my son is going to come here to get his next car a Hyundai for sure. One more thing this whole deal was done over the internet...the only thing we had to do was sign the papers and pick up the car at the dealership ....nothing else... GREAT PLACE TO BUY A CAR... More

Service Best experience I have had in a service Dept. Larry was Great! He should give Customer Service classes. He did what he promised and actually had the c Best experience I have had in a service Dept. Larry was Great! He should give Customer Service classes. He did what he promised and actually had the car ready before the time promised. He assured me all I needed would be done and that my car was in good hands. He looked me in the eyes and shook my hand. He also prepared me for the next visit. More

Excellent place to buy a car Being a first time buyer, I didn't know what I was doing and didn't know what to expect. Herbert was very nice, answered all my questions, explained t Being a first time buyer, I didn't know what I was doing and didn't know what to expect. Herbert was very nice, answered all my questions, explained things thoroughly, and got me my new car for a really great price. Very happy! More

Excellent service Everyone at this dealership was very professional and kind very helpful I would recommend this dealership to my friends and family definitely I love Everyone at this dealership was very professional and kind very helpful I would recommend this dealership to my friends and family definitely I love my car my next car will be another Hyundai for sure More

Painless Experience! I don't look forward to having my car serviced because I have to wait for it to be done. Ontario Hyundai always makes the experience easy: the employe I don't look forward to having my car serviced because I have to wait for it to be done. Ontario Hyundai always makes the experience easy: the employees are friendly and courteous, the lounge is comfortable, charging stations are provided, and snacks are provided free of charge. More

Only the best at Hyundai When going into hyundai I experienced exceptional service. Very professional and informative. Very welcoming staff. Couldn't have had a better experie When going into hyundai I experienced exceptional service. Very professional and informative. Very welcoming staff. Couldn't have had a better experience with purchasing my first car. More

Great experience I was previously leasing a Cadillac before I decided to lease the genesis. Coming into the dealer I didn't know what to expect from the Genesis brand. I was previously leasing a Cadillac before I decided to lease the genesis. Coming into the dealer I didn't know what to expect from the Genesis brand. But I was won over by it. Brandon was my sales person and he was very polite and made the process fun. Overall I preferred this experience over the one I got at Cadillac More

purchased new car Had a great experience at Ontario Mazda. Our salesman Brian Web was fantastic. He was available to reach via phone call or text whenever needed. He an Had a great experience at Ontario Mazda. Our salesman Brian Web was fantastic. He was available to reach via phone call or text whenever needed. He answered our questions to the fullest. Thank you everyone at Ontario Mazda. More