
Ontario Hyundai
Ontario, CA
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Excellent buying experience. I showed up a day early (had a Saturday appointment) to buy my Santa Fe Sport. Everyone at the dealership was friendly and welcoming. The facilities I showed up a day early (had a Saturday appointment) to buy my Santa Fe Sport. Everyone at the dealership was friendly and welcoming. The facilities are clean and bright. Brian Webb was my sales agent - he was fantastic. He was patient and explained the car's features and set up my phone once the car was purchased. Donnie Harris is the finance manager. He did a great job getting my loan set up. I love this dealership. Easiest car buying experience I have ever had - anywhere. More
Great Service! The service is great and Daniel Feldman is awesome! We take our 2013 Hyundai Sonata here for every service, from oil changes to recommended mileage s The service is great and Daniel Feldman is awesome! We take our 2013 Hyundai Sonata here for every service, from oil changes to recommended mileage services. We would recommend this dealership for service to all who own a Hyundai! More
Got in and got out quick! Brought my car in for its normal schedule service. I had made an appointment and I was greeted right away. They have free wifi, so I did some work wh Brought my car in for its normal schedule service. I had made an appointment and I was greeted right away. They have free wifi, so I did some work while I waited. Car was completed within 45 minutes and I was on my way. Great service and reasonable cost. Thanks. More
Great experience! Nicholas Velez made our car purchase a lot easier. He was very helpful and attentive to listening to our needs. We appreciated the hospitality. We Nicholas Velez made our car purchase a lot easier. He was very helpful and attentive to listening to our needs. We appreciated the hospitality. We would recommend Ontario Hyundai to others. More
We bought a Hyundai! We have been looking for a new car for several months. When we walked into the Ontario Hyundai dealership, we were warmly greeted by Phil Schmall. H We have been looking for a new car for several months. When we walked into the Ontario Hyundai dealership, we were warmly greeted by Phil Schmall. He wore a smile on his face, a cap on his head, was enthusiastic and polite. He was extremely well informed about the multiple models of Hyundais in stock at Romero. He demonstrated the vast array of vehicle options and gadgets and was indeed, a wealth of information. We took test drives in several Hyundais and finally happily settled on a 2017 Santa Fe. I think many folks would agree with us, that shopping for a new car is not a barrel of laughs and actually, we would have preferred to have been at Disneyland. However, Disneyland does not sell automobiles! Having said that, we want to thank Phil, a terrific salesman, who gave us a great shopping experience and we would highly recommend him to anyone who is "car shopping." Rose Marie and Dave More
Above and Beyond Customer Service This was great purchase experience. It was a real joy working with Tracy Benjamin. From the moment I entered the dealership offices, I was greeted war This was great purchase experience. It was a real joy working with Tracy Benjamin. From the moment I entered the dealership offices, I was greeted warmly, and Tracy was ready with all the paperwork (we had bargained over the phone). She had previously updated me as to what would transpire once I came into the offices and had provided me a written offer that I had accepted before going to the dealership. She answered the many questions I had and was very patient with me. I also wanted to acknowledge the receptionist. Prior to contacting Tracy, I had called this dealership with some inquires and the receptionist was helpful and very friendly. The dealership staff went above and beyond with their customer service. In fact, Tracy and another staff delivered the Veloster to the place of residence of the borrowed car I was using so I did not have to trouble other family members to pick up my borrowed car. Will recommend this dealership. Bonus: I've had my Veloster for a month and just love it; it's giving me a higher mpg than advertised-very happy about that. More
Awesome Experience Tracy B. offered my best car buying experience. Worked the numbers and provided awesome service. Referrals will be given to her. She is the best. Tracy B. offered my best car buying experience. Worked the numbers and provided awesome service. Referrals will be given to her. She is the best. More
Great dealer Excellent sales rep. Nick made sure I was taken care of. He answered all of the questions I had regarding my vehicle. Everyone was so helpful. Enjoyed Excellent sales rep. Nick made sure I was taken care of. He answered all of the questions I had regarding my vehicle. Everyone was so helpful. Enjoyed the test drive, i asked about the bluetooth, the radio an the map and I was impressed by it. More
You will love Ontario Hyundai From the time I stepped on the lot of Ontario Hyundai to now, I am very happy, Mr Phil Schall was my sells person and I got wonderful service with him From the time I stepped on the lot of Ontario Hyundai to now, I am very happy, Mr Phil Schall was my sells person and I got wonderful service with him and the person in the dealer's authorized representative. Phil took me over and introduced my husband and I to him. More