Ontario Hyundai
Ontario, CA
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Great overall experience, Nick was extrenely nice and helpfu From start to finish Nick, our sales person, was very helpful in the process. We did use the Costco program and told Nick that going into it. We test From start to finish Nick, our sales person, was very helpful in the process. We did use the Costco program and told Nick that going into it. We test drove three different models and two of them twice. All our questions were answered and many times with humor thrown in. This part of the experience could not have been better. It did take a long time to get all the paperwork done. To be fair, I can't remember the last time it was quick with any dealer. This seemed a longer than most. Not Nicks fault. When it came time for the final price it was not made very clear by the sales manager initially that the reason the per month price was higher than I had figured was because of an extended warranty they had added in. I did not get any push back when I asked for that to be taken off. In the future, however, it might be best if the sales manager was a little more upfront with that at the beginning or at the very least showed two prices one with and one without. I know they like to sell those but by not truly disclosing this at the start it slowed the process more and it could make some people a bit concerned. On delivery of the vehicle a lot of time was devoted to us by Nick in going over all the features in the car, which were abundant. This even included pairing our phones for us and making sure they both worked and signing us up for Bluelink and making sure it worked. This made for a very pleasant end to the buying process. More
A+ for Ontario Hyundai I had nothing but a positive experience from start of finish with Ontario Hyundai. I helped my daughter buy a 2018 Sonata. Tracey Benjamin did an am I had nothing but a positive experience from start of finish with Ontario Hyundai. I helped my daughter buy a 2018 Sonata. Tracey Benjamin did an amazing job in helping me make decisions and was as responsive and helpful as she could be. THANK YOU Tracy for your patience and professional demeanor. I highly recommend this great dealership for your next car purchase. E-Mail or ask for Tracy and you will have a great experience. A+ for Ontario Hyundai and Tracy Benjamin. More
Pleasant Everything went as we wanted.sge put numbers right when we got there as discussed in emails prior to our visit. Everything was good. Tracy very inform Everything went as we wanted.sge put numbers right when we got there as discussed in emails prior to our visit. Everything was good. Tracy very informative. You guys need vending machines! People get hungrey! We were there from 10am to 3:45pm!!!! Just saying😀 More
What I Wanted When I Wanted It! I went back to Ontario Hyundai, after having owned a Toyota for 5 years, because I trust the brand and because I trust Tracy Benjamin, a sales rep at I went back to Ontario Hyundai, after having owned a Toyota for 5 years, because I trust the brand and because I trust Tracy Benjamin, a sales rep at Ontario Hyundai. I told Tracy exactly what I wanted and she found it, got it to Ontario, and worked with me to make it mine. Phone calls, emails, and texts: she kept in touch with me however I wanted/needed during the whole process. When we hit a price/finance snag, she worked it out. I drove home in exactly the car I wanted, feeling great! I can't recommend Tracy highly enough. She's professional but personal and very good at her job. More
Purchased a car Nick A. Was an amazing. All of the staff was friendly and professional. Nick was considerate of our situation and work with us to achieve what we ne Nick A. Was an amazing. All of the staff was friendly and professional. Nick was considerate of our situation and work with us to achieve what we needed More
Great experience This was the best car buying experience I’ve had so far from start to finish. I worked with Nick, Alfonso, and Max and they all provided great custome This was the best car buying experience I’ve had so far from start to finish. I worked with Nick, Alfonso, and Max and they all provided great customer service. This will be my first stop for my next vehicle. More
Patiently, friendly and nice recommendations. I am so happy to have this new car, feel very comfortable while I am driving, and the high technology help me a lot and feel more safety. Good servic I am so happy to have this new car, feel very comfortable while I am driving, and the high technology help me a lot and feel more safety. Good services also. More
New Car buying experience The second I got to the dealer Nick was amazing he knew all about the sante fe answered all my questions and was very pleasant to work with. Wasnt pus The second I got to the dealer Nick was amazing he knew all about the sante fe answered all my questions and was very pleasant to work with. Wasnt pushy at all and very professional. More
Purchasing a new Vehicle My experience in purchasing a New vehicle for my Daughter at Ontario Hyundai was a very pleasurable one for the both of us.It was handled in a very My experience in purchasing a New vehicle for my Daughter at Ontario Hyundai was a very pleasurable one for the both of us.It was handled in a very professional and expeditious manner by one of their Internet Sales Reps, Tracy Benjamin. She was very thorough and very Knowledgable of all the Hyundai Vehicles,etc. and guided us through the whole process, step by step. All our questions and concerns were answered to our best satisfaction. More
Great experience Got exactly what we wanted with great customer service. The process was easy and.we will enjoy our new 2018 Santa Fe. Definitely will come back for Got exactly what we wanted with great customer service. The process was easy and.we will enjoy our new 2018 Santa Fe. Definitely will come back for a future car purchase, Thanks Tracy!! More