Ontario Hyundai
Ontario, CA
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Dishonest game players. Took my granddaughter to purchase a used car,the price was set. A very slow rainy day, no customer's, finance manager had us waiting for him a couple Took my granddaughter to purchase a used car,the price was set. A very slow rainy day, no customer's, finance manager had us waiting for him a couple of hours, he was in his office adding options to the contract that we didn't need or want. I asked the sales guy to go see what was taking the finance manager so long. He finally came out and sat at our table showing my granddaughter and I what he is going to do for us , by adding extended warranty and gap insurance, for an additional $2900 . We told him no, he went on and on about how good it will be for my granddaughter to have the extended warranty.We told him no again. Finally we get into his office to sign papers on the vehicle, but before we do he had another offer for us. The loan was for a 60 month contract, but his new offer for the extra warranty and gap insurance was now $1995. He was going to pay the first 6 months and the contract went to 66 months, he was trying to pull a fast one on us. That really showed me that he was a scammer. They also padded the interest rate that came back from the bank. Buyers stay clear of Ontario Hyundai. They will try to add as much as they can to a vehicle purchase. Trying to take advantage of my granddaughter. More
Great customer service! Great customer service and follow up with Tracy. Always called back and gave a hassle and stress free experience! Thanks again Tracy for all your help Great customer service and follow up with Tracy. Always called back and gave a hassle and stress free experience! Thanks again Tracy for all your help! More
Amazing experience! Nick & Sam were great and got me the car I wanted with no stress or hassle. I will defenitly reccomend anyone to them from here on out! Nick & Sam were great and got me the car I wanted with no stress or hassle. I will defenitly reccomend anyone to them from here on out! More
Elantra sedan 2017 Generally, the store provides a good deal. Even though the price of the cars are generally cheaper, they add three additional packages in the beginnin Generally, the store provides a good deal. Even though the price of the cars are generally cheaper, they add three additional packages in the beginning to increase the price. They remove the additional price at the end, but I recommend asking for the total cost before going to the store. More
No pressure We worked with Karan. Or “K”... He was very helpful and comprehensive. It was was my first time buying a new car and we heard a lot of negative stuff We worked with Karan. Or “K”... He was very helpful and comprehensive. It was was my first time buying a new car and we heard a lot of negative stuff about dealerships and their practices. But K heard our conserns and answered all questions we had no matter if they were dumb since it was a first time experience. He was patient and gave me and wife time to sort things out. I’m sure that if the future I decide to get another Hyundai vehicle I’ll be going back to Ontario Hyundai!!! More
Great car buying experience! Nick and Rocky were great! Never felt pressured or put on the spot to buy now. Me and my wife would highly recommend the dealership and Nick for your Nick and Rocky were great! Never felt pressured or put on the spot to buy now. Me and my wife would highly recommend the dealership and Nick for your sales experience. Top notch all the way! More
EXCELLENT CUSTOMER SERVICE. I Had excellent experience.This dealership was top notch. They have always gone above and beyond to help me find what I was looking for. I Had excellent experience.This dealership was top notch. They have always gone above and beyond to help me find what I was looking for. More
Great Service Marina Rios was fantastic! She helped me find what I wanted and something in my price range. She was very sweet and fun to talk to while I shopped, sh Marina Rios was fantastic! She helped me find what I wanted and something in my price range. She was very sweet and fun to talk to while I shopped, she even gave crayons and paper to my 3 year old while we went through paperwork. I would come back and reccomend this place to all my friends and family, but only to see Marina. More
Great experience not pushy very helpful We visited Ontario Hyundai the day before Thanksgiving and we’re happy we did. Nick showed us around a variety of vehicles from stock models to fully We visited Ontario Hyundai the day before Thanksgiving and we’re happy we did. Nick showed us around a variety of vehicles from stock models to fully loaded to give us an idea of the range of products and prices. He was very helpful and not pushy. We ended up going with the 2018 fully loaded Hyundai Santa Fe as our first “family” car and I couldn’t be happier! Thanks again Nick and Ontario Hyundai. Carissa and Bret More
Fantastic Experience! I worked with Nick on a GREAT deal for my new 2018 Hyundai Kona. Nick was informative, thorough and a real pleasure to work with. I worked with Nick on a GREAT deal for my new 2018 Hyundai Kona. Nick was informative, thorough and a real pleasure to work with. More