Ontario Hyundai
Ontario, CA
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Committed to Customer Satisfaction Although Anthony is 'relatively' new on the service-writing side of the dealership (recently promoted from within), he demonstrated the same s Although Anthony is 'relatively' new on the service-writing side of the dealership (recently promoted from within), he demonstrated the same stellar commitment to customer satisfaction that many Ontario Hyundai customers have come to know and value. One can see that Anthony is attentive and anxious to ensure any questions are answered, and he goes the extra mile when making the customer feel they chose the right dealer service organization. But dedication and professionalism doesn't end with Anthony. The list of courteous, professional employees I've encountered is too long to cite. I'm always made to feel like family when having my car serviced, and these folks have earned my trust with their oft-demonstrated integrity. And this is why I drive 45 miles one-way to have my car serviced at Ontario Hyundai--as I have now since 2010. More
Service Dept is great Although the sales & finance experience was pretty lousy, the service department is excellent. Jorge has been my service advisor twice since I bought Although the sales & finance experience was pretty lousy, the service department is excellent. Jorge has been my service advisor twice since I bought the car in February 2019. I appreciate the time & effort Jorge has shown me & my vehicle. More
Well treated Every time I have to take the car in, and it's been a lot, I get treated well and they are more than helpful for all the needs. Every time I have to take the car in, and it's been a lot, I get treated well and they are more than helpful for all the needs. More
Good experience with Daniel I went for my my car service appointment one early by accident. I was glad that Daniel still served me without having me waiting in line for long. I h I went for my my car service appointment one early by accident. I was glad that Daniel still served me without having me waiting in line for long. I have my car issue resolved on that day and Daniel always provides good service every time when he serves me. Keep up the great work! Thanks! More
Fantastic customer service Chelsea in the service Dept went out of her way to take care of my issue. She talked to the manufacturer to get my replacement parts covered under war Chelsea in the service Dept went out of her way to take care of my issue. She talked to the manufacturer to get my replacement parts covered under warranty and saved me a bundle. She even arranged a rental car at no charge for me. She kept me informed along the way as for the status of the repairs. I am very happy with the service provided. More
Customer Service My experience with Romero Hyundai was excellent customer service. Spencer as always was professional and kind-hearted. The attention that is given to My experience with Romero Hyundai was excellent customer service. Spencer as always was professional and kind-hearted. The attention that is given to customer care is why I return to Romero Hyundai. Spencer Awesome. One in a million Thank You. Charlene More
Professional There’s a salesperson at this dealership that everyone refers to him as ‘’K’’. I respectfully believe that he he walks the walk and talks the talk tha There’s a salesperson at this dealership that everyone refers to him as ‘’K’’. I respectfully believe that he he walks the walk and talks the talk that a professional salesperson should demonstrate. He connects with ordinary people at whatever level or walk of life they come from. A very professional, efficient down to earth engaging person listening to the clients needs rather then goals of the dealership to ‘’sale sale’’. This attitude manifests itself into more sales. More
Best Service Center I came in for service. I made an appointment online which was very easy. Jorge is my service writer I was in an out within an hour. This is my 3rd ve I came in for service. I made an appointment online which was very easy. Jorge is my service writer I was in an out within an hour. This is my 3rd vehicle from Ontario Hyundai. I purchased again because of the amazing service department. More
Service Spencer is a great service advisor. He made sure service was done in 1 hour. I strongly recommend this dealership. Very conveniently located on Ontari Spencer is a great service advisor. He made sure service was done in 1 hour. I strongly recommend this dealership. Very conveniently located on Ontario. More
Professional Made an appointment dropped off my car, got a shuttle back home. Car was ready in a timely manner, Very reasonable prices, great work, efficient! Tak Made an appointment dropped off my car, got a shuttle back home. Car was ready in a timely manner, Very reasonable prices, great work, efficient! Take all my Hyundai there. Great customer service. More