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Ontario Hyundai

Ontario, CA

4.6
1,114 Reviews

1307 Kettering Dr A

Ontario, CA

91761

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Showing 1,114 reviews

February 11, 2020

I just left the dealer and it was horrible. I was lured in with a car and price. When I got there there was a sticker for another 2900.00 for GPS and blah blah blah. Then looked at another car which was More

by Mil
Recommend Dealer
No
Employees Worked With
Rocky Edwards
Feb 14, 2020 -

Ontario Hyundai responded

Mil, We're disappointed to see that you left dissatisfied and you were disappointed with your interaction with a member of our team. I'd like to clear up any confusion, as from my understanding, you were never shown a price quote that included accessories. When you have an opportunity, please contact me so we can discuss this further. I hope to hear from you. Regards, Sam Labib General Manager sam@ontariohyundai.com

February 10, 2020

I had a great experience from when I first test drove my Elantra to Nick helping going through all the details on the car. I would definitely come back and purchase another car here. More

by Landyn Frye
Recommend Dealer
Yes
Employees Worked With
David Bridges, Sam Labib, Nick Alkhouri
Feb 11, 2020 -

Ontario Hyundai responded

Thank you for sharing your thoughts! We are happy to hear you found our team to be friendly and knowledgeable during your visit here. We look forward to providing you with the same excellent service next time! Regards, Sam Labib General Manager sam@ontariohyundai.com

February 09, 2020

I had a great experience at Ontario Hyundai. Nick made the car buying process so easy! He went out of his way to make sure that we got the car that we wanted. More

by rabiloki
Recommend Dealer
Yes
Employees Worked With
Nick Alkhouri
Feb 11, 2020 -

Ontario Hyundai responded

Nick is a valued member of our team over here at Ontario Hyundai, and we're thrilled to hear he was able to take such great care of you. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle! Regards, Sam Labib General Manager sam@ontariohyundai.com

February 03, 2020

Friendly service. Quick service. The availability on appointment are so convenient as well. Clean facility with refreshments clean waiting area with snacks as well. Good job More

by redxeyesx
Recommend Dealer
Yes
Employees Worked With
Tyler the shuttle driver
Feb 04, 2020 -

Ontario Hyundai responded

We're very happy to see that our team provides you with the quality service that you deserve. Thanks for being part of our family and we look forward to seeing you again soon. Regards, Sam Labib General Manager sam@ontariohyundai.com

January 25, 2020

Tracy and everyone was wonderful! No pressure or even mention of crazy add-ons and completely honored the price we had agreed on without trying anything to get it up. Tracy even had the car washed and re More

by MT
Recommend Dealer
Yes
Employees Worked With
Tracy Benjamin
Jan 27, 2020 -

Ontario Hyundai responded

We couldn't be more appreciative of this positive review! We are so pleased to hear that Tracy went above and beyond to make sure your car-buying experience went smoothly. If you need anything else down the road, please don't hesitate to call. Regards, Sam Labib General Manager sam@ontariohyundai.com

January 20, 2020

Keeping me in the loop. Chelsea did a great job at keping me informed on the repair of the Tuscon 2018 door sensor. The tire light was on and they check that as well. Thank More

by jinjerg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
Jan 20, 2020 -

Ontario Hyundai responded

Hi Jin, Thanks for taking the time to share your experience with us! Jin is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Regards, Sam Labib General Manager sam@ontariohyundai.com

January 11, 2020

I had my car serviced last week and spencer did a nice job I have had a few hiccups before in service but this time things were taken care of very nicely all issues were addressed thanks spencer More

by Bunkyboat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Benjamin, Spencer Gilliand
Jan 13, 2020 -

Ontario Hyundai responded

It's great to hear that we were able to resolve the issue! Thank you for giving us another chance to give you the experience that you deserve. Please do not hesitate to let us know if there is anything else we can help you with in the future. Regards, Sam Labib General Manager sam@ontariohyundai.com

December 13, 2019

Our sales person, Tracy Benjamin and Spencer in ServIce went above and beyond what was expected in the purchase of our SUV. This is the 5th Hyundai vehicle my immediately family has purchased and we’ve alw More

by cmorgannp
Recommend Dealer
Yes
Employees Worked With
Tracy Benjamin, Spencer Gilliand
Dec 13, 2019 -

Ontario Hyundai responded

We're pleased to see that Tracy and Spencer were accommodating during your car-buying experience and we hope you're loving your new SUV. We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Sam Labib General Manager sam@ontariohyundai.com

December 03, 2019

Jorge was great in customer service! Thank you Jorge for taking care of my 2011 Hyundai. I was very happy with the service! I will return for more service as needed in the future. More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez
Dec 03, 2019 -

Ontario Hyundai responded

Hi Donna, Thank you for this stellar review! We're pleased that Jorge took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Regards, Sam Labib General Manager sam@ontariohyundai.com

December 02, 2019

Great Experience Had a ton of questions before I drove to the dealership. They were always happy to help with anything I needed. Went to the dealership to buy my wife More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Benjamin
Dec 02, 2019 -

Ontario Hyundai responded

Hi Daniel, We're so grateful for this 5-Star Review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Regards, Sam Labib General Manager sam@ontariohyundai.com

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