One Toyota of Oakland

Corolla Service Chase was very attentive and took the time to explain every detail and what needed to be done. He was very patient and tried to accommodate my time co Chase was very attentive and took the time to explain every detail and what needed to be done. He was very patient and tried to accommodate my time constraints. He explained every aspect of the bill after the service was completed (tire psi, brake wear, wiper wear, etc), Excellent service person!! I will definitely come back More

Good service! I appreciated the effort Advisor Chase worked diligently between my insurance agent & appraiser on my car's repair! I'm also grateful of the courtesy I appreciated the effort Advisor Chase worked diligently between my insurance agent & appraiser on my car's repair! I'm also grateful of the courtesy of free rides back & forth to the service department and free car wash after the repair! More

Sales with integrity We love our used 2013 Venza and the informative, friendly way that Vergel helped us in our decision to purchase it. The car needed some minor body wo We love our used 2013 Venza and the informative, friendly way that Vergel helped us in our decision to purchase it. The car needed some minor body work, which was done beautifully after we had bought it. All that was promised was followed through with and done well. This is a top notch dealership that we highly recommend. More

Professional communication Definitely recommend this dealership to get your car serviced. Fitz kept me updated throughout the whole process which I appreciated. They got my car Definitely recommend this dealership to get your car serviced. Fitz kept me updated throughout the whole process which I appreciated. They got my car done in a timely manner. More

Fast, efficient John was helpful and courteous. I was able to drop in without an appointment and was able to get my vehicle serviced quickly. Opened Saturdays. John was helpful and courteous. I was able to drop in without an appointment and was able to get my vehicle serviced quickly. Opened Saturdays. More

Excellent service Great staff and service! Jeremy was very courteous and professional. Completed service as agreed. Also scheduled my next appointment. Service was c Great staff and service! Jeremy was very courteous and professional. Completed service as agreed. Also scheduled my next appointment. Service was completed on my RAV4. Excellent! More

Excellent service I live in Merced and was looking for a particular used car. I had found one online, in Sacramento, but when I called to check if it was still avail I live in Merced and was looking for a particular used car. I had found one online, in Sacramento, but when I called to check if it was still available, it had just sold. My second choice was a car at One Toyota of Oakland. I called to check availability and Hector answered. He said, yes, it was still available as far as the computer said, but he wanted to be sure it was still on the lot and not being driven by someone else. He called back within minutes, yes it was still available...when could we come by and test it...we're 2 hours away, plus had to eat lunch, so, it would be 2 and a half hours. He was awesome, said he'd have it ready at 2. When we arrived a nice gentleman asked if we had spoken to anyone about the car, I said, "Yes, but I couldn't remember his name. It really doesn't matter who I talked to, anyone could sell me the car." The nice gentleman stopped, looked me in the eyes and said, "Oh yes, it matters. We strive for honesty and integrity here. We would never take over a sell when someone else had started it!" I was so impressed by that, then I remembered Hector's name and the nice gentleman directed us right to him. Hector greeted us with a warm smile, and let us know right away how One Toyota of Oakland works! One price, One person. No matter who is looking for a car, new or used, there's one price for that car, no haggling, no need to because they don't overprice their cars! Also, you'll work with one person from beginning to end. He did say they try to get you in and out in an hour and a half, but, we left 2 hours later...the least amount of time I've ever spent in a used car lot. He didn't try to get me to look at other cars. He didnt try to sell me a lot of things I didnt need. It was the most awesome buying experience i've ever had. Thank you Hector and One Toyota of Oakland! More

This is service This is fast service. This service is accommodating - complete with complementary ride-sharing service to and from our home. This service is affordab This is fast service. This service is accommodating - complete with complementary ride-sharing service to and from our home. This service is affordable. This is service. More

Maintenance Everything went smooth . customer service great the lobby was comfortable and sesting to great drinks and snacks polite employees clean restroom overa Everything went smooth . customer service great the lobby was comfortable and sesting to great drinks and snacks polite employees clean restroom overall i felt comfortable waiting for my jeep patriot More

Airbag replacement Mr James Kim the reason I always come to this branch. None but a love and respect for him and always will come as long as James is in the building Mr James Kim the reason I always come to this branch. None but a love and respect for him and always will come as long as James is in the building More