
One Toyota of Oakland
Oakland, CA

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2,734 Reviews of One Toyota of Oakland
Very friendly,Experience Friendly , honest , very good experience and easy people to deal with. I switch to them and they will be my new service dealer .Reasonable price Friendly , honest , very good experience and easy people to deal with. I switch to them and they will be my new service dealer .Reasonable price More
Good service Jacky was in charge with me. He is so nice. He said maintenance will finish in an hour. So I waited there. It took exactly an hour. Perfect time! I Jacky was in charge with me. He is so nice. He said maintenance will finish in an hour. So I waited there. It took exactly an hour. Perfect time! I definitely come back ! Thank you so much! More
Good work to be Yes helping me with my work I have to do it my car thank you so much for the work you did for me thank Yes helping me with my work I have to do it my car thank you so much for the work you did for me thank More
Most pleasantly surprised I was in the market for a new Toyota Rav4 Hybrid. I had signed up for TrueCar, and visited another Toyota dealership to see the vehicle I had spec'ed I was in the market for a new Toyota Rav4 Hybrid. I had signed up for TrueCar, and visited another Toyota dealership to see the vehicle I had spec'ed out on TrueCar. I was shown an entirely different vehicle (a fully equipped top of hte line Limited). The rest of my experience went down hill from there. I shook the sales rep's hand, told him I would think about it, and left. i thought for about 5 sec, and knew that I would never even give those people a second glance. I dropped by OneToyota of Oakland, and also received the usual song and dance about how they offer the lowest no haggle price, that they do not participate in TrueCar, Costco, or other buying programs because they offer such low prices, and all of the other verbiage one hears at car dealerships. I was clear that I was not in a mood to be trifled with and that they really needed to impress me. Long story short, they did impress me -- completely and totally. They did offer exceptionally low prices, and on a vehicle that better met my needs than I had originally spec'ed out. They really did give me a VERY good deal on my trade in. They were completely open about my purchase options and incentives. There was NO pressure purchase an extended warranty plan or gap insurance, or any of the myriad other such items. There was no haggling and offers and counter offers. It was simply a very simple and straight forward process. And, the sales rep with whom I worked, was excellent. Professional, very friendly, worked with me very well, laughed at my lame-assed jokes. I won't say that I enjoyed the process, but it was so much easier than it could have been. I rate Michael Han 5 stars, and Kenny Prunetti 4, only because I had limited contact with him. Without question, when I do have to purchase a new vehicle, I will be going back to OneToyota. And, without question, I will recommend OneToyota to any friend of mine who is looking for a new vehicle. More
Good place good people good deals The place has a good vibe. Friendly atmosphere. Straightforward explanations. Alex is helpful and available through text messages if I have any questi The place has a good vibe. Friendly atmosphere. Straightforward explanations. Alex is helpful and available through text messages if I have any questions. Than you. More
Maintenance service Everything was great. Jose was very friendly. The maintenance was done on time and he informed me when it was completed. I am happy with the service. Everything was great. Jose was very friendly. The maintenance was done on time and he informed me when it was completed. I am happy with the service. More
Excellent service Chase (service advisor) makes everything great at Toyota. My car was checked in quickly, serviced as promised and ready when scheduled. His communi Chase (service advisor) makes everything great at Toyota. My car was checked in quickly, serviced as promised and ready when scheduled. His communication and personal skills are second to none. Thanks for having an employee that makes me feel special. More
This is the only dealership I will ever use again They were transparent in all of our dealings. They made sure I was clear about everything. They listened to what I wanted. The whole process was pain They were transparent in all of our dealings. They made sure I was clear about everything. They listened to what I wanted. The whole process was painless. More
Service/ maintenance It’s always great experience and awsome job performed by the crew of one toyota of oakland i will recommend this to my friends and family. It’s always great experience and awsome job performed by the crew of one toyota of oakland i will recommend this to my friends and family. More
great help Thank to Luis o González for the great help he provided on trading in my old car to a new one with a good deal Thank to Luis o González for the great help he provided on trading in my old car to a new one with a good deal More