One Toyota of Oakland

Express Service Prompt, friendly and most of all caring service. They made every effort to be sure my service issues and operational questions were addressed and answ Prompt, friendly and most of all caring service. They made every effort to be sure my service issues and operational questions were addressed and answered. More

Great service I dropped my car off for a brake job and was offered a free Lyft ride to take me back to work! That was awesome! My advisor, Chase, was quick and expl I dropped my car off for a brake job and was offered a free Lyft ride to take me back to work! That was awesome! My advisor, Chase, was quick and explained everything to me. Great Service! More

Great everything went well just as I expected pleasure doing business with you what more can I say everything went well they explained it right they did wha everything went well just as I expected pleasure doing business with you what more can I say everything went well they explained it right they did what they said it was going to do car drives fine More

Great service experience I took my 2014 prius in for one of its regular services and the experience was fantastic. I was able to call the day before and squeeze in for the fol I took my 2014 prius in for one of its regular services and the experience was fantastic. I was able to call the day before and squeeze in for the following day. I had good wifi and comfortable place to work while it was being done. Chase, who is super nice, walked me through the work that was done and gave me advice on when the next times I should bring it back for service. Chase went above and beyond and helped me solve a small issue with the car outside of the scope of the service (settings of the digital monitor). He is the best person I have ever worked with at a dealership / mechanic. More

Phenomenal experience. A very smooth process. Transparent pricing and fees. Josh and Alex treated me great the whole way through. I would definitely buy from them again. Th A very smooth process. Transparent pricing and fees. Josh and Alex treated me great the whole way through. I would definitely buy from them again. Thanks! More

Fast and professional Thanks Greg! Very fast and professional. They helped me pick the actual services I needed and got it all done in less than a day without an appointmen Thanks Greg! Very fast and professional. They helped me pick the actual services I needed and got it all done in less than a day without an appointment. More

Awesome Excellent customer service which now a days is hard to find. Brandon Feola is the guy to see, he addressed all of my concerns, excellent communication Excellent customer service which now a days is hard to find. Brandon Feola is the guy to see, he addressed all of my concerns, excellent communication & updates getting me back in my car within the timeframe he stated. I recommend any Toyota owner to this location and don't forget to ask for Brandon Feola his customer service is top notch. More

Excellent! They are a great team of staff: clear, concise and kind! Highly recommended and much better than the other local Toyota dealerships! Overall, wonderf They are a great team of staff: clear, concise and kind! Highly recommended and much better than the other local Toyota dealerships! Overall, wonderful experience More

advice and work James’s advice is great, along with excellent job done. I definitely will referred One Toyota to others. I will be back for next round check up. James’s advice is great, along with excellent job done. I definitely will referred One Toyota to others. I will be back for next round check up. More

Exceptional My experience yesterday with Brandon was truly exceptional. He went above and beyond what he had to do, and he made a point of being inclusive and Hos My experience yesterday with Brandon was truly exceptional. He went above and beyond what he had to do, and he made a point of being inclusive and Hospitable that exceeded my expectations. On the other hand, the Service Manager, Don, who Brandon reports to lacks hospitality in how he interacted with me. Including, his body language as he shared that he would "not" help facilitate a smooth transition with Toyota Marin to have my truck repainted. All of this was because the paint on the roof of my truck becoming cloudy and changed color within two weeks. Don said "we could not do anything because our paint shop we use only can due small jobs at this time, and you have to take it back to where you bought it." His demeanor was very disappointing from a Customer Service stand point. Thou, Brandon made up for Don's horrible presence, so thank you Brandon! More