One Toyota of Oakland

Why OneToyota deserves five stars? My experience with the service center has been exceptional. They have treated me very well over these past 3 years of working with them. As an example My experience with the service center has been exceptional. They have treated me very well over these past 3 years of working with them. As an example, my last scheduled maintenance had a mixup where the wrong car got serviced ahead of me. I had to wait an extra hour. Things happen so I understand. The service ended up being complementary. Brandon Fitz was very helpful. More

bought A new car Fast,friendly,brief,Knowlegable person who helped me.His name is Hector and recommend him to any body to do purchase cars .I appreciate his excellent Fast,friendly,brief,Knowlegable person who helped me.His name is Hector and recommend him to any body to do purchase cars .I appreciate his excellent Service. More

Car transmission service and car rental I really like coming to one Toyota of Oakland I have a really good time with the representatives and they always have my car done and completed when I really like coming to one Toyota of Oakland I have a really good time with the representatives and they always have my car done and completed when I need it More

Great customer service I had the best customer service ever because of Brandon feola. He will take care of his customers very well; he makes sure that they are happy and the I had the best customer service ever because of Brandon feola. He will take care of his customers very well; he makes sure that they are happy and they are getting what they asked for. Very patient guy and keeps you updated on what’s going on with your car. Love his energy, smiling and willing to help at any moment. More

No title needed Great service and service people. I usually use a dealership for all my service needs and concerns. One Toyota offers free shuttle service that makes Great service and service people. I usually use a dealership for all my service needs and concerns. One Toyota offers free shuttle service that makes leaving your car a win-win situation. More

Professional Service Albert has a very good balance of being polite and professional. He did not make me feel bad/stupid for not being a car Mechanic/Technician. He explai Albert has a very good balance of being polite and professional. He did not make me feel bad/stupid for not being a car Mechanic/Technician. He explained to me the service and answered all of the questions I asked. He was fast but I did not feel rushed in any way. I did not have to wait in any lines. The Service was completed and my car was returned within the time frame he described. The waiting room was clean and had many seating options (I was able to work on my laptop while the car was being serviced). There were multiple restrooms that were clean and open. (I selected Al Haile in the Categories: Select Up to 10 Employees That You Worked With and How Would You Rate Your Experience With. I don’t know if Al Haile is the same Albert that helped me) More

Brandon made the difference! This was just supposed to be a 7 am deop off and be on my way, but Brandon personalized the experience by not just taking my keys, and using fake sma This was just supposed to be a 7 am deop off and be on my way, but Brandon personalized the experience by not just taking my keys, and using fake small talk. He checked recalls, explained services that are recommended for my car, and never trying to pressure sale anything. He had a great attitude and was super up beat and I left also in a great mood. When I picked up my car we went over the findings and diacussed the options of the recommended services. Overall I left like I have partner in Brandon to make sure my car lasts me a long time. Thank you. More

Good service and patient to help me show the details for step by step. Explained the service for me very clear and helpful, I will come next time and patient to help me show the details for step by step. Explained the service for me very clear and helpful, I will come next time More

Service Check to replace tire Brandon was very helpful. He answered all my questions and made sure that I understood what the process was and what was going to happen when I change Brandon was very helpful. He answered all my questions and made sure that I understood what the process was and what was going to happen when I changed my tires. It seems like he genuinely cares about his customers and I felt that from him. He did his best to help me with my situation and I really appreciated his efforts and time. More

Excellent Service! 5 stars for One Toyota! They care about your vehicle and want to get it back to optimal condition. The staff as a whole are friendly, engaging and wil 5 stars for One Toyota! They care about your vehicle and want to get it back to optimal condition. The staff as a whole are friendly, engaging and willing to answer any questions you may have about your vehicle. Highly recommended! Thank you! More