One Toyota of Oakland

Avalon Service People and service was great. One Toyota has always been our choice for all our auto needs and will be for the future. Can not say more People and service was great. One Toyota has always been our choice for all our auto needs and will be for the future. Can not say more More

New car Kelly very knowledgeable about vehicles answering questions so we know what we wanted. He should be on a hotline answer for New car owners so the Kelly very knowledgeable about vehicles answering questions so we know what we wanted. He should be on a hotline answer for New car owners so they can ask simple questions on operating their vehicle. I had a warning signal on my car that I know Kelly would’ve been able to help me with immediately but had to look it up in the owner manual to fix it. Your service department can only help if you bring the vehicle in they don’t answer questions over the phone. More

Satisfaction Christina was very professional, pleasant, courteous and honest . Her follow thru was excellent. She made the buying experience so easy and painless. Christina was very professional, pleasant, courteous and honest . Her follow thru was excellent. She made the buying experience so easy and painless. I would recommend her to anyone wanting to buy a Toyota. More

Great It was really quick and easy. Employee was very nice and polite. Everything went smooth in and out quickly. Had a good experience, going to recommend It was really quick and easy. Employee was very nice and polite. Everything went smooth in and out quickly. Had a good experience, going to recommend More

When I came here every time, I got the best service! Their service is very thoughtful and meticulous, and I can clearly understand my service content every time. Thank you very much. I like the one Toyot Their service is very thoughtful and meticulous, and I can clearly understand my service content every time. Thank you very much. I like the one Toyota of Oakland. More

Excellent Bianca was amazing kept me up to date with what was going on with my car. It was fast done in 2 hours. She went over my paper work with me so that I u Bianca was amazing kept me up to date with what was going on with my car. It was fast done in 2 hours. She went over my paper work with me so that I understood what was done More

Good service Raymond is very helpful .he has good customer service too. I would like to visit this location often. Supper good job!!! I will tell my friends to co Raymond is very helpful .he has good customer service too. I would like to visit this location often. Supper good job!!! I will tell my friends to come this location. More

Maintenance services I do like the customer service for free riding back home when you drop off the car, and pick you up when the car done. I do like the customer service for free riding back home when you drop off the car, and pick you up when the car done. More

Very Professional, Accomadating; good work Bianca was great; Not happy that One Toyota did not honor the promise of Free services because i’d not driven tons of miles 🤮. Yes there are rules, Bianca was great; Not happy that One Toyota did not honor the promise of Free services because i’d not driven tons of miles 🤮. Yes there are rules, but often when its about customer satisfaction, a business has to work around them. Since i do not drive a lot, it took me 2 yrs to get this service done. At the last service, I was told i was entitled to the 2 additional services and “not to worry” about how long it would take. But Bianca and her service manager would not approve it 🙁 I will not return to this dealer because of that. That savings would have helped me a lot, and One Toyota wd barely have noticed it. I thought the Customer was the 1st priority.,,,Not how much you can make Off the customer More

15,000 mile checkup Diana at this service center was very helpful,informative, friendly and had a terrific attitude which made me leave the center smiling! I was pleased Diana at this service center was very helpful,informative, friendly and had a terrific attitude which made me leave the center smiling! I was pleased to know my car was in good hands and I was informed in a timely manner when the work was done so I could be on time for my job. More