One Toyota of Oakland

Disappointed Had a 10:15am appointment and arrived at 10:14am. Got in line and was seen by Denny Gu at 10:28am. All checked in and was advised that the service wil Had a 10:15am appointment and arrived at 10:14am. Got in line and was seen by Denny Gu at 10:28am. All checked in and was advised that the service will take an hour to an 1 1/2 so it should be done by 12:00pm. Opted to wait instead of getting a Lyft ride since it was going to be a short wait. 12:00 comes, no call. Waited until 12:30pm still no call so I decided to go up to Express Service counter only to find out my hasn’t even been serviced and was still in line for the service bay. I had a 1pm appt which I had to cancel. Denny was apologetic and offered a free service on my return but unfortunately, as I told Denny, I am moving out of state and had no use for his free service. I got out of there a little before 1 PM. Too late for my appointment. More

Good experience. Good service and friendly with Chase. Not sure if records with downtown Toyota were kept as we did not have a record of an oil change that downtown sa Good service and friendly with Chase. Not sure if records with downtown Toyota were kept as we did not have a record of an oil change that downtown said was done. More

Very good service Great sales Manager, very passionate. I was very picky with my choice of the truck I wanted. But they help me out on my decision. Great sales Manager, very passionate. I was very picky with my choice of the truck I wanted. But they help me out on my decision. More

personnel assistance all personnel are very much accommodating, friendly and they worked good. no hassle experience while in the premises. I’ll recommend One toyota to al all personnel are very much accommodating, friendly and they worked good. no hassle experience while in the premises. I’ll recommend One toyota to all my friends and relative More

Awesome Christina Cardenas was very professional and helpful she guide me thru the proces on very professional way and fun a the same time that make feel ver Christina Cardenas was very professional and helpful she guide me thru the proces on very professional way and fun a the same time that make feel very comfortable i will Recommend her service to all my friends and family Thank you Cristina Hope to see you sonn More

Just looking with no expectations I was just looking basically on a fact finding mission to find out what I need to get a car. I was introduced to George Molina and he took the bull by I was just looking basically on a fact finding mission to find out what I need to get a car. I was introduced to George Molina and he took the bull by the horn. I was able to drive off with a car and I’m a happy camper. Thanks George you were awesome. More

Great Very happy with my vehicle. Everything went smoothly and was great to work with Christina and Ana both. I would recommend this place for a Toyota. Very happy with my vehicle. Everything went smoothly and was great to work with Christina and Ana both. I would recommend this place for a Toyota. More

Easy to work with It has been my pleasure to purchase from One Toyota of Oakland. Hector was very good to work with. He did everything to get us what I needed. It has been my pleasure to purchase from One Toyota of Oakland. Hector was very good to work with. He did everything to get us what I needed. More

Prius Prime It was a long but calm process Ade and Nate were very transparent, helpful and patient while I was trying to buy my Prius. Thank you being open in loo It was a long but calm process Ade and Nate were very transparent, helpful and patient while I was trying to buy my Prius. Thank you being open in looking into other banks for a lower APR and being honest about my chances in getting approved. Ade was very honest Throughout the whole process. More

Extraordinary It was easy to work with Fitz and he updated me with all the new work that has to be done or recommended per the dealership It was easy to work with Fitz and he updated me with all the new work that has to be done or recommended per the dealership More