One Toyota of Oakland

Excellent Prius service Toyota One in Oakland has been servicing my Prius for almost 5 years. The staff has been excellent--caring and helpful. I have asked them for help on Toyota One in Oakland has been servicing my Prius for almost 5 years. The staff has been excellent--caring and helpful. I have asked them for help on a number of minor questions. Carlos was particularly helpful on my recent visit for 50,000 mile service. More

Camry Maintenance My apologies, I cannot remember the name of the person who helped me. I received a text from someone named Molina advising that my vehicle was ready. My apologies, I cannot remember the name of the person who helped me. I received a text from someone named Molina advising that my vehicle was ready. So, I’m assuming he’s the person who I worked with. More

Great service Jackie helped me with my recall , and he was very courteous and helpful. I loved the free Lyft ride and it made the usual onerous task of bringing in Jackie helped me with my recall , and he was very courteous and helpful. I loved the free Lyft ride and it made the usual onerous task of bringing in my car very effortless! More

Prius service My wife owns a Toyota Prius. The engine service light came on and the engine was intermittently making a loud noise. I called Jacky and explained t My wife owns a Toyota Prius. The engine service light came on and the engine was intermittently making a loud noise. I called Jacky and explained the problem to him. He was very professional and got me an appointment. They troubleshoot, identified, and fixed the problem. I picked up my car within a few hours. I have been driving the car for the last 2 days, and I can tell that the car runs smoother and is better than before. Thank you Jacky and One Toyota for fixing my wife’s car. More

Good service I only trust Toyota to do the service for my car. Today thanks to John for assisting the service on 10/20/18 it is quick. Keep up the good service! I only trust Toyota to do the service for my car. Today thanks to John for assisting the service on 10/20/18 it is quick. Keep up the good service! More

Good I gave this rating because I got my car at night and I did not see it was dirty from the inside it seemed like they just rushed the detailing from the I gave this rating because I got my car at night and I did not see it was dirty from the inside it seemed like they just rushed the detailing from the inside so I had to go back another day. More

Good service Great customer service . Jacky was helpful kind and understanding . He answer all my questions and there were many . Thank you Jacky for helping me ou Great customer service . Jacky was helpful kind and understanding . He answer all my questions and there were many . Thank you Jacky for helping me out . More

Good Service They really have a good service to One Toyota. They really take care of you, they have all the comfort zones. We are their No. 1 priorities. They really have a good service to One Toyota. They really take care of you, they have all the comfort zones. We are their No. 1 priorities. More

Why people say you shouldn't go to a dealership. I have always had a good experience at this location when I take my truck in for service. I would have to say that the last visit was not up to par I have always had a good experience at this location when I take my truck in for service. I would have to say that the last visit was not up to par. Apparently, a few visits ago the advisor documented the wrong work that was done on my truck. He documented that my rear brakes were replaced. When I came back less than 10,000 miles later my rear brakes were at less than 2 mm and it was advised that I get them replaced again. The advisor at that time could not figure out why it had worn out so fast. So he recommended that I come back and talk with a manager and even gave me the idea that they would fix it at no cost or at least a discount. So I came back and they recommended do a more thorough brake inspection. I agreed and they found nothing wrong. Ultimately, they offered no deal for the mistake that they had made and I had to pay full price to get the brakes replaced. More

Jacky is the best service advosor Jacky was very friendly and thorough in explaining what my car service my car needed. He made the process very easy and painless. The service was even Jacky was very friendly and thorough in explaining what my car service my car needed. He made the process very easy and painless. The service was even done before the time he promised so bonus points for that! Overall, I would recommend Jacky as a service advisor. More