One Toyota of Oakland

My wonderful experience at Toyota Oakland I had come there to have my car serviced n upon picking it up after 2weeks, Brandon helped me so well.he was wonderful with his service and skills..Br I had come there to have my car serviced n upon picking it up after 2weeks, Brandon helped me so well.he was wonderful with his service and skills..Brandon is an excellent choice of staff for Toyota..he is a very good asset for the company..thank you Brandon n Toyota. More

Great Fast Service Service here is fast, thorough and they review the results. Plus there’s free coffee! The waiting area is comfy as well. What more could you ask for Service here is fast, thorough and they review the results. Plus there’s free coffee! The waiting area is comfy as well. What more could you ask for? More

Worst experience ever Service dept has been going down hill in the past couple of years. I had an appointment at 9:15 and was early. 2 Cars that were behind were taken befo Service dept has been going down hill in the past couple of years. I had an appointment at 9:15 and was early. 2 Cars that were behind were taken before me. and then still had to wait another 20 mins before a tech assisted me. I went in for an oil change and was asked when I wanted my car back. I said 1pm. My tech, James said ok. Although my requested time was not noted on my paperwork. I called around 1:40 since I haven't heard from my tech and James was not available. I spoke to receptionist and was told my car wasnt ready and wouldn't be ready for another hour or so. James called about a little after that to say my car was ready but my brakes needed maintenance. I called him back and asked why I'm just now being told when they have had my car for 4 hours and could have completed the work. In the past this would have happened. I would have gotten a call from my tech within an hour of dropping off saying they found some items that needed maintenance and would I like that taken care of. James mentioned that he was in meetings and was able to give me a call about this. Quite honestly, this establishment has gone down hill. The maintenance tech service is horrible and I will not be returning to service my car here anymore nor will I recommend this place. They lost business in handling my brakes Bc if they would have called to update me I would have agreed to move forward with the service. Sad because they were good and I was taking my car there for years to service. More

Satisfied experience I like the people who greet and help me out serving my car. Specially the Lyft service is almost instant, save me a lot of time. I like the people who greet and help me out serving my car. Specially the Lyft service is almost instant, save me a lot of time. More

Great dealership, great employees They care about your vehicle and answer any relevant inquiries you may have. The staff is very friendly and accommodating to customers. Having Lyft se They care about your vehicle and answer any relevant inquiries you may have. The staff is very friendly and accommodating to customers. Having Lyft services on-site is an excellent bonus if you have to get your vehicle serviced and be somewhere More

Amazing! One of the best, if not the best dealer and sales manager in the bay area! I highly recomended this place and Danny Hernandez my sales manager! One of the best, if not the best dealer and sales manager in the bay area! I highly recomended this place and Danny Hernandez my sales manager! More

Maintenance w/ Brandon Feola I’m a creature of habit especially when it’s a habit that works well. Brandon is my go-to guy, why? Well because he’s got the customer service down, h I’m a creature of habit especially when it’s a habit that works well. Brandon is my go-to guy, why? Well because he’s got the customer service down, he tells it like it is, and he never tries to upsell me or pressure me to do anything. He’s the best :) The only thing I’ll say, and this has nothing to do with Brandon, but I feel like cost is a bit high. I wish there was signage, or something that lists pricing for 5k, 10k, 15k service posted somewhere! More

Great on all aspects Their computer system does a thorough job of tracking all previous maintenance and identifying recommended maintenance. They automatically apply any d Their computer system does a thorough job of tracking all previous maintenance and identifying recommended maintenance. They automatically apply any discounts on specials. They fix things in a timely manner. The staff are very polite and accommodating. More

Every good .Share Your ExperienceYour overall rating of this service center Excellent Would you recommend this service center? YesNoTitle of your review. Good go .Share Your ExperienceYour overall rating of this service center Excellent Would you recommend this service center? YesNoTitle of your review. Good good.good More

Muy bueno Excelente atención respeto y cortesía muy profesional. Me gusto la atención y el local tiene buenos servicios y las personas muy atentas. Gracias por Excelente atención respeto y cortesía muy profesional. Me gusto la atención y el local tiene buenos servicios y las personas muy atentas. Gracias por sus servicios More