One Toyota of Oakland

Good Service Chase Daubeneck has been of great help with the proper servicing my RAV4. I plan to continue using him as my Service Adviser on both my Toyota’s. Chase Daubeneck has been of great help with the proper servicing my RAV4. I plan to continue using him as my Service Adviser on both my Toyota’s. More

Customer service Exceptional customer service!!! Shout out to Greg Sase for making sure that my car got the attention it needed and taking good care of it personally. Exceptional customer service!!! Shout out to Greg Sase for making sure that my car got the attention it needed and taking good care of it personally. More

Really great experience - a fun new safe car for me Pablo Ochoa and Devin McCafferty helped us find the perfect Corolla - they walked the lot with us and then walked us through the process of purchase w Pablo Ochoa and Devin McCafferty helped us find the perfect Corolla - they walked the lot with us and then walked us through the process of purchase with caring concern for our budget and our particular transportation needs. We were very impressed with the dealership's staff and comfortable amenities. More

No negotiations Professional sales he explain all the details about the car but mechanical knowledge little bit low he have lot of customers so he fly around when sig Professional sales he explain all the details about the car but mechanical knowledge little bit low he have lot of customers so he fly around when sign contract More

Great It was easy to book the appointment online. Service was efficient and friendly. I will come back to Toyota one for all of my service needs. It was easy to book the appointment online. Service was efficient and friendly. I will come back to Toyota one for all of my service needs. More

Great service, good communication! Brandon Feola is one of the best service reps I've dealt with! He kept me updated throughout the whole time my RAV4 was in the shop, and paid attentio Brandon Feola is one of the best service reps I've dealt with! He kept me updated throughout the whole time my RAV4 was in the shop, and paid attention to all the little details like making sure I had the same amount of gas to go home with as when I brought my car in. I like the way they have everything structured too, like how there is a person to check you in when you get to the department so you're not sitting around wondering if someone will help you. They also employ Lyfts to get everyone home and back, and, of course, offer loaners for the more lengthy repairs. To be honest, I was a little apprehensive when I first went in (due to some of the reviews I've read on here) but I honestly don't have a bad thing to say! More

Costumer service Albert was very infomative and accomodating. The lounge was very comfortable and i dont mind waiting for my car.. i always rely on having my car ser Albert was very infomative and accomodating. The lounge was very comfortable and i dont mind waiting for my car.. i always rely on having my car serviced by this toyota branch. More

Amazing people I missed my 13 Prius servicing appointment by 24 hours but I decided to go the next day without notice... Those people are really welcoming...the I missed my 13 Prius servicing appointment by 24 hours but I decided to go the next day without notice... Those people are really welcoming...they are like since you are here we ll help you. They even recommend me that 5 service plan that cost $240. Wow, you guys really blew my mind. I’m so impressed with one Toyota Oakland service center. But honest, I hate the marketing/sales team on the other side of the building. They are arrogant and don’t read the customer mind. If I want to upgrade my Prius I think l’ll avoid these guys ...that made me visit walnut creek Toyota and SF Toyota. But servicing team are really great...and ambient. Best, 13and14 Prius guy. More

Excellent service by Brandon He was energetic and addressed an issue I had with my brakes efficiently. He’s an asset to your dealership. He delivered my car in the time frame quot He was energetic and addressed an issue I had with my brakes efficiently. He’s an asset to your dealership. He delivered my car in the time frame quoted. More

2010 Prius had issues with the headlights I took my 2010 Prius into the service center on a Saturday I did not make an appointment I was helped promptly they completed the fix on the car that I took my 2010 Prius into the service center on a Saturday I did not make an appointment I was helped promptly they completed the fix on the car that day and I could have picked it up at about 5 that evening. I did pick it up the next morning I would highly recommend them as a matter of fact I just bought a truck from them love it More