
One Toyota of Oakland
Oakland, CA

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2,734 Reviews of One Toyota of Oakland
good service he is a nice person. He help me a lot. Because he understand my language chinese, he always smiles, and friendly. Thanks his helping me. he is a nice person. He help me a lot. Because he understand my language chinese, he always smiles, and friendly. Thanks his helping me. More
Smog certificatee Drop my car off at one Toyota. Service was excellent. The customer services was very informative and professional at all times. He assured me that Drop my car off at one Toyota. Service was excellent. The customer services was very informative and professional at all times. He assured me that my would be Ready at a certain time an if not he would call and let me know. More
Recent repair at One Toyota Jacky Luo, the service advisor is excellent. I made an appointment with him and he promptly attended to me when I arrived. He described to me the sc Jacky Luo, the service advisor is excellent. I made an appointment with him and he promptly attended to me when I arrived. He described to me the scenario of the problem and quickly determined the cause of it and gave me a very accurate timeline of what the repair would expect. When I came to pick up my vehicle, he personally attended to my payment negating the need to line up at the cashier. Jacky Luo’s prefessionalism and his personal attention to small details is hard to find these days. More
Service was responsive, thoughtful and thorough. Service provider kept me informed of progress. Service/repairs were discussed prior to action taken. Pick was responsive, thoughtful and thorough. Service provider kept me informed of progress. Service/repairs were discussed prior to action taken. Pick up and drop off to and from Service Center was free of charge and prompt. More
All about Chase Chase is the reason I bring both of my Toyota cars to One Toyota. Please don whatever you need to do to keep him at One Toyota Chase is the reason I bring both of my Toyota cars to One Toyota. Please don whatever you need to do to keep him at One Toyota More
Service Advisors Denny and Rob were really helpful by giving me the information that I needed. Thank you so much for taking good care of my Prius. Will come again. Rec Denny and Rob were really helpful by giving me the information that I needed. Thank you so much for taking good care of my Prius. Will come again. Recommend 10/10 More
Service I was statisfied with the service done to my car. It was done by time promised to me. Great job! I will definitely come here for services to my car. I was statisfied with the service done to my car. It was done by time promised to me. Great job! I will definitely come here for services to my car. More
James Kim was professional courteous and very helpful for m. James Kim was professional and courteous and very helpful in expediting my 90k service on the eve of a holiday weekend. I am very grateful. James Kim was professional and courteous and very helpful in expediting my 90k service on the eve of a holiday weekend. I am very grateful. More
Oil Change It was good and informational. The service manager who helped us, Jacky, was very understanding about the fact that I could not really understand Engl It was good and informational. The service manager who helped us, Jacky, was very understanding about the fact that I could not really understand English so he spoke to me in Chinese. It gave me insight on what was happening to my car. More
Good service. Very easy to book an appt. Bob was super helpful and knowledgeable. Service seems good so far. I would recommend adding a vacuum and wash. My cost was very high despite the conv Bob was super helpful and knowledgeable. Service seems good so far. I would recommend adding a vacuum and wash. My cost was very high despite the convenience. However my experience was good. More