Olympia Subaru

Jeff Styger, Best Customer Service Manager, It's always pleasant, no hassle and no worry service repair when Jeff Styger, Service Manager, is on the job. Jeff Styger is extremely courteous, prof It's always pleasant, no hassle and no worry service repair when Jeff Styger, Service Manager, is on the job. Jeff Styger is extremely courteous, professional and ensures your vehicle will get the best service ever. More

Helpful and friendly. Really there for you, and they want this to be a good experience for the customer. This is our second 2020 Forrester. My husband purchased his a few m Really there for you, and they want this to be a good experience for the customer. This is our second 2020 Forrester. My husband purchased his a few months earlier. I drove his and decided to get one too. It was easy selling our 2008 Outback. Subaru’s really are in demand. More

Best auto dealership I have ever worked with. Very accommodating, personable and pleasant. Mr. Mickey Martin is an exceptional salesman, not pushy and very down to earth and honest. accommodating, personable and pleasant. Mr. Mickey Martin is an exceptional salesman, not pushy and very down to earth and honest. More

I had difficulty coordinating with a dealer near my Seattle residence to handle a warranty repair, and contacted Hanson Subaru where I had purchased the car knowing I would only be in Olympia for a sho Seattle residence to handle a warranty repair, and contacted Hanson Subaru where I had purchased the car knowing I would only be in Olympia for a short visit with family. They handled the repair on very short notice, quickly and efficiently. I have always had a good experience with sales and service at Hanson Subaru, and I highly recommend them! More

Stopped in because the glove box damper unit had come loose and I was unable to reinstall on my own. I wanted to see if I needed to schedule a fix. Scott Michel had the oil change Tech install it whi loose and I was unable to reinstall on my own. I wanted to see if I needed to schedule a fix. Scott Michel had the oil change Tech install it while I waited. Took less than 3 minutes. Great crew and service team. gto More

Continued sales contact The new Subaru I wanted was not in their inventory and they could not source one during the Covid-19 shutdown. But I had many calls and texts keeping The new Subaru I wanted was not in their inventory and they could not source one during the Covid-19 shutdown. But I had many calls and texts keeping me informed of their progress until things started to open up. After just three days, the car was in their dealership and ready for my pickup. Both Don Bauer and Ronnie Smith were instrumental in taking care of all my requests in a expedite and thorough way. Subsequently, Roy Fowler in the Service Department also was very efficient in helping me get a CD player installed the following week. A very pleasant experience with everyone there. More

Battery Replacement Bought our second Outback from them in 2018, service has been great. From replacing a chipped/ pitted windshield from transport, to replacing a leaki Bought our second Outback from them in 2018, service has been great. From replacing a chipped/ pitted windshield from transport, to replacing a leaking battery at 2 years. More

I bought a new 2020 Subaru Ascent in late December 2019. I love my new vehicle and the deal I got! All my questions were answered. I love my new vehicle and the deal I got! All my questions were answered. More

After reading through the reviews I SERIOUSLY hope you consider bringing your car to a different servicing facility for work on your car. With this being a Subaru dealership you would expect a high level consider bringing your car to a different servicing facility for work on your car. With this being a Subaru dealership you would expect a high level of expertise regarding your Subaru vehicle however that was not the case with my vehicle. I originally brought my car in for an oil change. My brake pads would need to be replaced within the next time of my oil change however I decided to replace them early. Apparently my vehicle needed new rotors even though no sign of wear was present. The technician shaved them causing a serious alarming vibration once the work was done. Unfortunately I had paid and left the dealer once the issue was found by myself. I returned expecting a solution that would not cost over $1800 additionally to the $1100 I already paid. With labor the cost would have been well over $2500. I was told that because of the technician shaving them they could not do anything and they require replacement. This leading to the $2500 with labor. With this being the dealer fault I was offered a no labor charge (only because my wife told them I was active duty when asked). So now I get to now spend an additional amount NOW to have my rotors replaced to get rid of the horrible vibration and worn beyond limits rotors that I have on my vehicle thanks to this serving department. Unfortunately I read through the reviews after my unsatisfactory service so I have to now pay the price. A complete waste of my money as well as time. The dealer held my car for over 24hrs for a oil change, tire rotation and brake pad replacement. Hopefully you all will not make the same MISTAKE as I did bringing my vehicle here. Zero stars. Will definitely spread throughout the community, both civilian and military, to beware of this place More

Fast service The factory required service was done in an excellent manner. It would have been nice if Subaru corporate had notified owners of vehicle problems that The factory required service was done in an excellent manner. It would have been nice if Subaru corporate had notified owners of vehicle problems that required a service that was not considered a factory recall. More