
Olympia Subaru
Olympia, WA
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I bought a 2022 Kia Carnival and I am very pleased with my MPV (car)! When I went to look at the Carnival I explained I wanted one in blue. Skip looked and found one for me that was being shipped into anot my MPV (car)! When I went to look at the Carnival I explained I wanted one in blue. Skip looked and found one for me that was being shipped into another dealership. He was able to secure the car for me. I had to wait for it to come in but it was well worth the wait! It get great gas mileage. On my first trip I took I got 30 mpg on the freeway and it gets good mileage in town. The midnight blue color is so beautiful! My car didn’t have all the bells and whistles but it has everything I needed and more that I’m glad it has. I have the 8 passenger one and it sits great! I couldn’t ask for a better car! My younger grandkids love how easy it is for them to get in and buckle themselves in. My oldest grandson who just got his license said he wanted my car. I did let him drive it a short distance. Thanks Skip at Hanson Kia for finding my dream car! More
We took my husbands car in to get a new battery put in ($200) asked about the car settings and was told everything would be good. Nope!! All his settings he set up on the car over the years were gone. The ($200) asked about the car settings and was told everything would be good. Nope!! All his settings he set up on the car over the years were gone. The radio does not hook to his phone and when he does get it to set it will drop it after awhile. We could have put the dang battery in our selfs and saved $100 bucks but we took it to the professional to change out. MISTAKE! Then I ordered and paid for rain gutters, had them shipped to their shop for pickup. Got the email they are in on Monday went to pick them up on Wednesday and they had refunded our money and sent them back on Tuesday the day before, it was barely 24 hours after getting them in their shop. They never responded to the messages we left after going home a rereading the emails proving they where wrong. We will never do business with Hanson’s nor recommend them to anyone we know. Poor service and parts departments More
Dishonest car dealer. Taking deposits for cars they claim to be in stock that aren't. Wasted a lot of my time. Lied through there teeth to cover up their fraud. to be in stock that aren't. Wasted a lot of my time. Lied through there teeth to cover up their fraud. More
The Subaru Forester is great. The salespeople at Hanson are terrific. There was no pressure during the sale. All car features were demonstrated and all options during the purchase process was explained in are terrific. There was no pressure during the sale. All car features were demonstrated and all options during the purchase process was explained in detail. It was the easiest purchase I ever made. Thanks Hanson Motors! More
The customer service was amazing, we drove all the way from Tri-Cities to get a Subaru car. It was very worth driving to Olympia made a good deal and overall happy with our purchase. The dealership was ve from Tri-Cities to get a Subaru car. It was very worth driving to Olympia made a good deal and overall happy with our purchase. The dealership was very clean and spacious respecting COVID-19 guidelines, we really appreciate the safety. More
I went to probably seven or eight different car lots to try to figure out what I wanted to buy. I kept coming back to the Subaru dealership in Olympia over other Subaru dealerships I visited because of how try to figure out what I wanted to buy. I kept coming back to the Subaru dealership in Olympia over other Subaru dealerships I visited because of how low-key and easy going the sales guy was. He was not the type that needed my phone number and called me to check on my car buying process, He was very knowledgeable about the vehicle I was looking for. And when we finally came in to make a purchase, he found exactly the car was looking for and got it for me, even though they didn't have it on the lot. More
First rate customer care! From the moment you drive onto the lot to when you leave you are taken care of. Loaner cars are immaculate. Work done on my vehicle was well coordinated as it also involved an outs the lot to when you leave you are taken care of. Loaner cars are immaculate. Work done on my vehicle was well coordinated as it also involved an outside source ie windshield replacement along with oil change and computer update. All work was completed so that I didn't have to drive multiple times to the dealership saving me time and inconvenience. Kudos to a great dealership--I would highly recommend Hanson Motors! More
Helpful staff and great service. Waiting area was spaced for COVID . Service was performed to excellent standard. I will return again for my service needs. for COVID . Service was performed to excellent standard. I will return again for my service needs. More
We had looked around at several different dealers trying to find the exact car we wanted and Hanson found it for us and made it easy. Thanks again! to find the exact car we wanted and Hanson found it for us and made it easy. Thanks again! More