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Olympia Nissan

Olympia, WA

Overview
Reviews
Vehicles
4.5
252 Reviews
Call Dealership (360) 754-5525
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2220 Carriage Drive Southwest

Olympia, WA

98502

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Showing 252 reviews

March 10, 2023

I had a great experience with them! Austin Kale did a great job, and was a real professional! He is a tremendous asset to Olympia Nissan! More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Kale
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Mar 10, 2023 -

Olympia Nissan responded

Hello Marty, thank you for the wonderful five star review and amazing feedback. We at Olympia Nissan are so happy to know that being assisted by Austin Kale, your Service Advisor was filled with great and professional customer service. We look forward to setting up your next visit. Thank you and drive safe - Sara (in customer service)

February 28, 2023

They really go beyond to get what we exactly wants, every time they do oil changes they make-sure that our car are clean and ready to go. More

by elsa_zion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot the Name but he was really helpful
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Feb 28, 2023 -

Olympia Nissan responded

Hello Elsa, thank you so much for choosing Olympia Nissan for the oil change on your Nissan Armada. We’re excited to hear that you had such a great experience with Austin McCoy, your Service Advisor. We are here to help our clients every step of the way and we're so overjoyed to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

February 24, 2023

Excellent service, knowledgeable, and very helpful. Good communication and was able to help with everything I need. More

by Wendellk98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
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Feb 24, 2023 -

Olympia Nissan responded

Hello, thank you for the wonderful five star review. We at Olympia Nissan appreciate you not only for your great feedback, though also for your continued efforts in being one of our amazing valued customers. We are overjoyed to know that being assisted by Hailey Newman, your Service Advisor for the service on your Nissan Murano was just what you needed. We cannot wait to set up your next appointment. Thank you and drive safe - Sara (in customer service)

February 23, 2023

Great employees in all departments. They are Very professional and courteous in their fields of expertise. More

by Marion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin M. McCoy
Report | Print
Feb 23, 2023 -

Olympia Nissan responded

Hi Marion, thank you for taking the time to provide our Olympia Nissan Store your fantastic five star review. Our team is beyond thrilled to know that from sales and parts to our service team; that we continuously provide you exceptional customer service. We cannot wait for our next opportunity to provide you another wonderful visit to our store. Thank you and drive safe - Sara (in customer service)

February 14, 2023

Servicing the vehicle was ok. Asked the service agent a question on where the stereo amplifier was on my 2015 Murano SL if I was going to DYI an aftermarket stereo. She said she’d More

by jesionf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Newman
Report | Print
Feb 14, 2023 -

Olympia Nissan responded

Hello, we regret to hear that you haven't received the excellent customer service that we're capable of. We will be forwarding your feedback to our Management team at Olympia Nissan, and someone will be contacting you shortly. Thank you - Sara (in customer service)

February 14, 2023

Service great. Prices are competitive. Attention to detail excellent. Waiting room, magazines and coffee and snacks all indicate appreciation of customers. More

by John G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin McCoy and Ray Cruz
Report | Print
Feb 14, 2023 -

Olympia Nissan responded

Hey John, thank you for your incredible five star review. Our team at Olympia Nissan is so very excited to know that our Service Team provdied you a friendly and comfortable experience. We cannot wait for your next visit. Thank you and drive safe - Sara (in customer service)

February 02, 2023

FLOOD! Yes, that is his name! Great experience it was like buying a car from a friend! Thanks again!. More

by sfrost65
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Flood
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Feb 02, 2023 -

Olympia Nissan responded

Hello, thank you for the amazing five star review. We are beyond thrilled to know that working with Shawn Flodstom, aka Flood, provided you exceptional customer service from start to finish. We cannot wait to see you again for your service visit. Thank you - Sara (in customer service)

January 31, 2023

Extremely satisfied with service will recommend to others when needed service Service advisor always prompt and friendly More

by Bigzack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Newman
Report | Print
Jan 31, 2023 -

Olympia Nissan responded

Hello Zack, thank you for taking the time to provide our Olympia Nissan Store your incredible five star review. We are so happy to know that your Service Advisor, Hailey Newman assisted you with great customer service and a friendly environment. We cannot wait to see you for your next visit. Thank you - Sara (in customer service)

January 30, 2023

Bruce provided great customer service and the information we needed to for the service provided for our vehicle. More

by jtcperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Report | Print
Jan 30, 2023 -

Olympia Nissan responded

Hello, thank you for taking the time to provide our Olympia Nissan your amazing review. We are so happy to know that working along side Bruce Stewart was filled with great customer service. We cannot wait to see you for your next oil change and to provide you a great five star visit. Thank you - Sara (in customer service)

January 18, 2023

Excellent service, friendly staff, professional. Hailey was extremely friendly and helpful answering all my questions. I will definitely return More

by Dougrich6069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
Report | Print
Jan 19, 2023 -

Olympia Nissan responded

Hello Doug, thank you for the fabulous review and for choosing Olympia Nissan for the service on your Nissan Murano. We hope to see you again soon for another great visit working with your Service Advisor, Hailey Newman. Thank you and drive safe. - Sara (in customer service)

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