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Olympia Nissan

Olympia, WA

Overview
Reviews
Vehicles
4.6
246 Reviews
Call Dealership (360) 754-5525

2220 Carriage Drive Southwest

Olympia, WA

98502

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Showing 246 reviews

March 29, 2023

this is a first rate service center, from the people at the front desk to the technicians in the garage More

by devearle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 30, 2023 -

Olympia Nissan responded

Thank you so much for choosing Olympia Nissan!. We’re beyond excited to hear that you had such a great experience with our service team from beginning to end. We are here to help our clients every step of the way and we're so happy to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

March 29, 2023

The team at this dealership have been great from sales to the maintenance of my truck. I’ve recommended Olympia Nissan to my friends and family. More

by Nighthawkknight123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several I’m not good at name’s sorry
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Mar 30, 2023 -

Olympia Nissan responded

Hello, thank you for the outstanding five star review. We at Olympia Nissan appreciate you not only for your incredible feedback, though also for your continued efforts in being one of our amazing valued customers. We cannot wait for your next service visit to provide you another stellar experience with your Service Advisor, Austin McCoy. Thank you - Sara (in customer service)

March 21, 2023

Always a good place to have my car service. Awesome technicians and service advisor. Bruce always provide the best customer service. More

by Quy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
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Mar 21, 2023 -

Olympia Nissan responded

Hello Quy, thank you so much for choosing Olympia Nissan! We’re so very excited to hear that you had such a great experience with our service team. We are here to help our clients every step of the way and we're so delighted to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

March 16, 2023

Olympia Nissan is the best auto dealer I ever had and I'm 83 years and driving a near thirty-year-old Pathfinder I purchased in 2994.I credit the service department for the longevity of my vehicle. More

by MikeC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager, advisor and a technician.
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Mar 16, 2023 -

Olympia Nissan responded

Hi Mike, thank you for the outstanding five star review. We at Olympia Nissan appreciate you not only for your wonderful feedback, though also for your continued efforts in being one of our great valued customers. We cannot wait to see you again for your next visit. Thank you and drive safe - Sara (in customer service)

March 10, 2023

I had a great experience with them! Austin Kale did a great job, and was a real professional! He is a tremendous asset to Olympia Nissan! More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Kale
Report | Print
Mar 10, 2023 -

Olympia Nissan responded

Hello Marty, thank you for the wonderful five star review and amazing feedback. We at Olympia Nissan are so happy to know that being assisted by Austin Kale, your Service Advisor was filled with great and professional customer service. We look forward to setting up your next visit. Thank you and drive safe - Sara (in customer service)

February 28, 2023

They really go beyond to get what we exactly wants, every time they do oil changes they make-sure that our car are clean and ready to go. More

by elsa_zion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot the Name but he was really helpful
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Feb 28, 2023 -

Olympia Nissan responded

Hello Elsa, thank you so much for choosing Olympia Nissan for the oil change on your Nissan Armada. We’re excited to hear that you had such a great experience with Austin McCoy, your Service Advisor. We are here to help our clients every step of the way and we're so overjoyed to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

February 24, 2023

Excellent service, knowledgeable, and very helpful. Good communication and was able to help with everything I need. More

by Wendellk98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
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Feb 24, 2023 -

Olympia Nissan responded

Hello, thank you for the wonderful five star review. We at Olympia Nissan appreciate you not only for your great feedback, though also for your continued efforts in being one of our amazing valued customers. We are overjoyed to know that being assisted by Hailey Newman, your Service Advisor for the service on your Nissan Murano was just what you needed. We cannot wait to set up your next appointment. Thank you and drive safe - Sara (in customer service)

February 23, 2023

Great employees in all departments. They are Very professional and courteous in their fields of expertise. More

by Marion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin M. McCoy
Report | Print
Feb 23, 2023 -

Olympia Nissan responded

Hi Marion, thank you for taking the time to provide our Olympia Nissan Store your fantastic five star review. Our team is beyond thrilled to know that from sales and parts to our service team; that we continuously provide you exceptional customer service. We cannot wait for our next opportunity to provide you another wonderful visit to our store. Thank you and drive safe - Sara (in customer service)

February 14, 2023

Servicing the vehicle was ok. Asked the service agent a question on where the stereo amplifier was on my 2015 Murano SL if I was going to DYI an aftermarket stereo. She said she’d More

by jesionf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Newman
Report | Print
Feb 14, 2023 -

Olympia Nissan responded

Hello, we regret to hear that you haven't received the excellent customer service that we're capable of. We will be forwarding your feedback to our Management team at Olympia Nissan, and someone will be contacting you shortly. Thank you - Sara (in customer service)

February 14, 2023

Service great. Prices are competitive. Attention to detail excellent. Waiting room, magazines and coffee and snacks all indicate appreciation of customers. More

by John G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin McCoy and Ray Cruz
Report | Print
Feb 14, 2023 -

Olympia Nissan responded

Hey John, thank you for your incredible five star review. Our team at Olympia Nissan is so very excited to know that our Service Team provdied you a friendly and comfortable experience. We cannot wait for your next visit. Thank you and drive safe - Sara (in customer service)

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