Olympia Nissan

Customer service leaves much to be desired had to wait over an hour for a ride to get back to the dealership when I addressed the issue service manager asked me if I wanted a job shuttle driver was pisse over an hour for a ride to get back to the dealership when I addressed the issue service manager asked me if I wanted a job shuttle driver was pissed off and rude very bad experience More

It was great! My advisor was personable and profession. Working with him was probably one of the best experiences I have had at a service center. If I didn’t live My advisor was personable and profession. Working with him was probably one of the best experiences I have had at a service center. If I didn’t live across the country I’d be sure to return. More

Olympia Nissan has always been a great experience for me the staff is amazing and thank you to Megan for all your help! the staff is amazing and thank you to Megan for all your help! More

This was our last oil change and Tire Rotation deal purchased on 8/12/20. Every Service report until the 7/28/2023 report, says the tires were rotated. When we made appointment we made sure to include purchased on 8/12/20. Every Service report until the 7/28/2023 report, says the tires were rotated. When we made appointment we made sure to include the tire rotation because we have been told before, that isn't part of the service for an oil change. That's the deal we purchased on 8/12/20 so please make sure they rotate the tires. When Megan took our car in we mentioned the tire rotation again. When they returned to car to us and Megan handed over the paperwork I assumed the tires were rotated. When we got to the car we checked the paperwork it didn't show any rotation, we had marked the two front rims and they were not rotated. My husband took the paperwork back in and asked if the tires were rotated, she looked on the computer and said it looks like they were. He said well they weren't rotated because he had marked the front two rims and they were still on the front. She looked at the computer and said it didn't matter because we didn't have a free tire rotation anyway.. Makes me wonder how many other people have paid for services and never received them. Heck it makes me wonder if my oil change was done. You want perfect marks, teach you employees how to do their jobs right. Very disappointed More

They where punctual and very professional. They even replaced a battery that was almost out of warranty. They even replaced a battery that was almost out of warranty. More

Calling to make an appointment for oil change to checking in to receive my car back was noting but great customer service. Acknowledging that I've been a long time customer to letting me know what was need t in to receive my car back was noting but great customer service. Acknowledging that I've been a long time customer to letting me know what was need to be done and when on the inspection of the car. More

Fine. Right on time and all explained in understandable terms. Efficient and very courteous employees. Right on time and all explained in understandable terms. Efficient and very courteous employees. More

Hailey helped me out and she was great. Very professional and answered all my questions. Very professional and answered all my questions. More

Great customer service, excellent, communication, and prompt service! I am very happy and satisfied with the overall experience. prompt service! I am very happy and satisfied with the overall experience. More

The Olympia Nissan service department is the best and friendliest I have encountered since I moved to Washington. Thanks. I will continue to return for further work in the future. friendliest I have encountered since I moved to Washington. Thanks. I will continue to return for further work in the future. More