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Olympia Nissan
Olympia, WA
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Very professional. prompt service. Explained everything well. I was early for appointment but they took my car right in. Very helpful technician. Love getting a car prompt service. Explained everything well. I was early for appointment but they took my car right in. Very helpful technician. Love getting a car wash too. More
I am so disgusted with this dealerships service center. I brought my rogue in due to a leak that was coming in under the dashboard. Not only did they not start working on my car or even check it in until o I brought my rogue in due to a leak that was coming in under the dashboard. Not only did they not start working on my car or even check it in until over 24 hours after my appointment, they spent more time trying to convince me to get extra work on my car than looking for my leak. Then, they reported that they needed to do an alignment. Then they said that my left front strut was stuck so they couldn't do the alignment but they did balance and rotate my tires. They did not do that. But charged me for it. None of my tires were to the factory specification PSI. Also, a tire that was lower than the others was still in the exact same spot. Regardless, I schedule another appointment to get the strut replaced after they refused to give me a courtesy car to get it done while they still had it. While they have my car to get the strut replaced, I am contacted that now something is wrong with the steering knuckle which could only be damaged in an accident so the $1200 part would not be covered by the warranty (which they tried to convince me and my husband that I didn't have) This car had never been in an accident since I owned it. We requested they stop working on my car. When my husband went in to pick up my car, he found out that they couldn't do the alignment due to the knuckle problem, but also that they LIED about doing our alignment last year as well, because this problem has been present for as long as we have had this car, and no one said anything. I absolutely will not be bringing any of my cars back to this dealership. They lied to our faces multiple times and I feel like i could never trust them to get the work done. And my car still has the leak! More
Don’t do business with them! Horrible experience. Changing the price and did not want to honor the price they had advertised. Made up quite a few lies about it. Horrible experience. Changing the price and did not want to honor the price they had advertised. Made up quite a few lies about it. More
We have always been extremely pleased with the service we receive at Olympia Nissan -- that is the reason we continue to return for service on our Nissans. We were very happy that Austin was able to work receive at Olympia Nissan -- that is the reason we continue to return for service on our Nissans. We were very happy that Austin was able to work us into the schedule when we arrived an hour early for our appointment.,. More
Excellent customer service. Bruce was so helpful, and followed through on every detail. I would highly recommend Nissan service department. Bruce was so helpful, and followed through on every detail. I would highly recommend Nissan service department. More
If you want great service and flexibility to work with you on your vehicle needs, definitely goto this place. Great people and great care for your vehicle and they care a lot about their customers. Espe you on your vehicle needs, definitely goto this place. Great people and great care for your vehicle and they care a lot about their customers. Especially the service advisors. More