
Olympia Nissan
Olympia, WA
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Staff is Outstanding Staff was professional, prompt, and crystal clear about my visit. Myself working for a very large corporation providing services to a large customer Staff was professional, prompt, and crystal clear about my visit. Myself working for a very large corporation providing services to a large customer base, I can relate to the numerous issues that can arise during servicing of customer equipment, and the minor issues that arose from my visit including the small nuisances with hardware compatibility was quickly resolved and I was promptly notified. I feel this notification process is paramount in dealing with customers, and is upmost the most valued part of the customer experience, even when problems arise. Well done by your staff in notification and providing fast solutions Thank you More
Bruce at Bruce Titus Nissan I personally want to thank Bruce of Bruce Titus Nissan for the perfect insight and care of my 2010 Nissan Rogue. He took care of not only my vehicle b I personally want to thank Bruce of Bruce Titus Nissan for the perfect insight and care of my 2010 Nissan Rogue. He took care of not only my vehicle but also my transportation needs after arriving across country. Bruce and his fellow service members (service desk or in the shop) were true professionals and displayed care and concern for my vehicle and current situation. More
Great Service We bought our brand new Altima at Olympia Nissan (great experience) and thought it wise to have it serviced there. That decision has proven to be the We bought our brand new Altima at Olympia Nissan (great experience) and thought it wise to have it serviced there. That decision has proven to be the best decision we could have made. They are easy to work with, get us in quickly, give us an honest estimate as to cost and wait time, we’ve never had to have a second trip for the same issue. Fixed right the first time! We usually work with Bruce and he is absolutely the best!! He keeps us informed during the process and makes car repair/maintenence as painless as possible! More
Quick, Friendly and Efficient Regular service on my vehicle that I purchased there in 2016. Easy to schedule and pick up :) will be going back, thank you very much Regular service on my vehicle that I purchased there in 2016. Easy to schedule and pick up :) will be going back, thank you very much More
THIS PLACE WILL RIP YOU OFF This dealership doesn't back their work. They did not fix my concerns and called me a liar when I told them they didn't. DON'T DO BUSINESS WITH THEM This dealership doesn't back their work. They did not fix my concerns and called me a liar when I told them they didn't. DON'T DO BUSINESS WITH THEM! More
Terrible service They did not call me to tell me when my car was ready... I went back the next day to get it.... Guess what the scratch is still there... Im done with They did not call me to tell me when my car was ready... I went back the next day to get it.... Guess what the scratch is still there... Im done with this dealership.. Wish I would have never purchased here. More
Leaf repair The crew at olympia Nissan did a great job fixing my leaf. The service manager was excellent. She really understands what customer service is about. The crew at olympia Nissan did a great job fixing my leaf. The service manager was excellent. She really understands what customer service is about. Would highly recommend them. More
Awesome customer care I have now purchased 8 vehicles from Bruce Titus. We just bought 2018 Nissan Altima, our sales man was Keith Valloni. He is a good man. Our vehicl I have now purchased 8 vehicles from Bruce Titus. We just bought 2018 Nissan Altima, our sales man was Keith Valloni. He is a good man. Our vehicle before that a titan.xd. different salesman still keith helped me and went out of his way to make sure I knew vehicle components . Wow. I recomend Bruce Titus Nissan and also keith Valloni. More
Happy with Jackie & the service tech, not the new policy Service dept-Customer service person, Jackie, is great to work with. She is professional and welcomes people to the service dept with enthusiasm. I a Service dept-Customer service person, Jackie, is great to work with. She is professional and welcomes people to the service dept with enthusiasm. I also spoke with a service tech who was knowledgeable and honest. There are snacks and beverages while you wait. I'm not an auto expert but the work must be done well as they have kept my car going for about 155,000 miles, and it's still humming along. What I don't like...I was told when I bought the car that I would have lifetime oil changes as long as I own the car. Now we are told we only get oil changes if all major auto work is done with nissan. I stuck to my word and paid them for a new car. I wish they had stuck to their word of 'lifetime oil changes'. More
Rogue Sport Review Keith Valloni went above and beyond my expectations in helping me obtaining my new Nissan Rogue Sport. This was my second time purchasing a new vehic Keith Valloni went above and beyond my expectations in helping me obtaining my new Nissan Rogue Sport. This was my second time purchasing a new vehicle at Olympia Nissan and that is because the sales department works hard in finding the right car for me and making it affordable! Thank you Nissan! More