
Olympia Nissan
Olympia, WA
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I had a horrible experience at this dealership. They treated their customers like absolute fools. I agreed with them on a used car deal and I did everything they asked me to do but they increased their treated their customers like absolute fools. I agreed with them on a used car deal and I did everything they asked me to do but they increased their price at the last minute. I took a firm stance on our previous deal so we made a deal eventually and they agreed to have the vehicle delivered for me at any scheduled time. After I went to the bank to have my cashier's check ready. They said they would not do the deal when I was out for Christmas vacation because they said they would not hold the car for me, and many people were looking at this vehicle, etc. They literally used all the dramas and tricks that you should never have when you are buying a car. This dealership operated like a buy-here, pay-here lot, they jerked me around like a fool and would not practice business in an ethical and honest manner. My advice is to stay away from them as far as you can. More
Time for a new car. Won't be buying from these crooks or any of their sister companies. This dealership should be ashamed of how they take your money, don't do the requested/charged for services and their any of their sister companies. This dealership should be ashamed of how they take your money, don't do the requested/charged for services and their lack of integrity and professionalism. Do Business Here at Your Own Risk! More
I got a text message claiming a special promotion for 4 I got a text message claiming a special promotion for 4 oil changes. I went in and paid for it. When I went in for the 3rd oil change, they claimed p I got a text message claiming a special promotion for 4 oil changes. I went in and paid for it. When I went in for the 3rd oil change, they claimed promotion was only good for 2 oil changes and 3rd one I would have to pay again. After a lot of hassle, I was able to find the text message and the rep gave me the 3rd oil change for "free" (technically I already paid for it) and said he put in notes so I would not have to go through this for the 4th one. Now I am due for another oil change and they texted me a reminder. I asked them to check and see if they will give me my 4th oil change to avoid in store hassle...They are claiming again that it was only good for 2 oil changes. Waiting to see if they will honor their promotion. More
All Around Great Experience & Smooth Transaction From the moment I got out of my car to walk in, I was met with a smiling face and an open door. Excellent customer service from everyone - but especi From the moment I got out of my car to walk in, I was met with a smiling face and an open door. Excellent customer service from everyone - but especially the professionals that worked with us being Sales manager Sean Newman, Sales Associate Chet, and Finance Associate Mike! The vehicle was purchased for my daughter and I know she will be safe. Nissan also gave us a great price and free car washes! Would highly recommend Nissan and their professional, no pressure staff! We are happy customers - thank you! :) More
Home sweet home Purchased my baby Maxima here... Been coming here ever since.... Great customer service... They always strive to resolve my issues. I Travel the extra Purchased my baby Maxima here... Been coming here ever since.... Great customer service... They always strive to resolve my issues. I Travel the extra miles to bring her back home... More
Tire rotation I Walked in without an appt. and they agreed to take my car - the car was done, tires rotated, vacuumed and washed within an hour. I Walked in without an appt. and they agreed to take my car - the car was done, tires rotated, vacuumed and washed within an hour. More
Quick I was in and out with 25 minutes. The service department is very nice and helpful. My only suggestion fix the DVD player so kids will be able to watch I was in and out with 25 minutes. The service department is very nice and helpful. My only suggestion fix the DVD player so kids will be able to watch movies. More
oil change Staff cordially greeted me when I opened the door. Quickly proceeded to check info and sent my car in for requested work. Finished in no time, incl Staff cordially greeted me when I opened the door. Quickly proceeded to check info and sent my car in for requested work. Finished in no time, including vacuum and wash. Thorough on inspection review. I even got a hug before I left. Love Nossan of Olympia More
Great service It’s very convenience for customers when needed an oil change. Bruce Titus Nissan in Olympia has Express Service to serve just that purpose, not only It’s very convenience for customers when needed an oil change. Bruce Titus Nissan in Olympia has Express Service to serve just that purpose, not only for Nissan vehicles, Xpress service has also served other brands, like my Toyota Camry. Professional staffs, great service and competitive price, plus courtesy inspection has made them stand out from other places. Thank you for providing such a great place for convenience service More