Olympia Nissan
Olympia, WA
Filter Reviews by Keyword
By Type
Showing 246 reviews
Great staff. Bruce and Brittany. All good. No alleged transmission leak this time like the last time I was in. I must have looked for transmission oil leaking for over a year before another mechanic told transmission leak this time like the last time I was in. I must have looked for transmission oil leaking for over a year before another mechanic told me I had no evidence of transmission leak. More
I appreciated the efforts the dealership made to inform me of required versus needed repairs. I also liked getting the updates via text message. I liked being able to review recommended or required repairs me of required versus needed repairs. I also liked getting the updates via text message. I liked being able to review recommended or required repairs and state via email whether I was approving or declining. More
I received a mailer for $44.99 a buy one oil change get one free exp 4/40/2021. When I called to see if I could pay for a future visit as I just got my oil changed. I was told that “we no longer honor thos one free exp 4/40/2021. When I called to see if I could pay for a future visit as I just got my oil changed. I was told that “we no longer honor those coupons” . It’s sent for your dealership. Why keep sending them? I did a deal like that before last year I believe. No problems.. I guess I will go elsewhere now. More
Great service. Recently had an oil service for my Nissan Pathfinder. The whole process was easy and efficient. There was plenty of safety protocols in place Pathfinder. The whole process was easy and efficient. There was plenty of safety protocols in place More
I had a horrible experience at this dealership. They treated their customers like absolute fools. I agreed with them on a used car deal and I did everything they asked me to do but they increased their treated their customers like absolute fools. I agreed with them on a used car deal and I did everything they asked me to do but they increased their price at the last minute. I took a firm stance on our previous deal so we made a deal eventually and they agreed to have the vehicle delivered for me at any scheduled time. After I went to the bank to have my cashier's check ready. They said they would not do the deal when I was out for Christmas vacation because they said they would not hold the car for me, and many people were looking at this vehicle, etc. They literally used all the dramas and tricks that you should never have when you are buying a car. This dealership operated like a buy-here, pay-here lot, they jerked me around like a fool and would not practice business in an ethical and honest manner. My advice is to stay away from them as far as you can. More
Time for a new car. Won't be buying from these crooks or any of their sister companies. This dealership should be ashamed of how they take your money, don't do the requested/charged for services and their any of their sister companies. This dealership should be ashamed of how they take your money, don't do the requested/charged for services and their lack of integrity and professionalism. Do Business Here at Your Own Risk! More
I got a text message claiming a special promotion for 4 I got a text message claiming a special promotion for 4 oil changes. I went in and paid for it. When I went in for the 3rd oil change, they claimed p I got a text message claiming a special promotion for 4 oil changes. I went in and paid for it. When I went in for the 3rd oil change, they claimed promotion was only good for 2 oil changes and 3rd one I would have to pay again. After a lot of hassle, I was able to find the text message and the rep gave me the 3rd oil change for "free" (technically I already paid for it) and said he put in notes so I would not have to go through this for the 4th one. Now I am due for another oil change and they texted me a reminder. I asked them to check and see if they will give me my 4th oil change to avoid in store hassle...They are claiming again that it was only good for 2 oil changes. Waiting to see if they will honor their promotion. More
All Around Great Experience & Smooth Transaction From the moment I got out of my car to walk in, I was met with a smiling face and an open door. Excellent customer service from everyone - but especi From the moment I got out of my car to walk in, I was met with a smiling face and an open door. Excellent customer service from everyone - but especially the professionals that worked with us being Sales manager Sean Newman, Sales Associate Chet, and Finance Associate Mike! The vehicle was purchased for my daughter and I know she will be safe. Nissan also gave us a great price and free car washes! Would highly recommend Nissan and their professional, no pressure staff! We are happy customers - thank you! :) More
Home sweet home Purchased my baby Maxima here... Been coming here ever since.... Great customer service... They always strive to resolve my issues. I Travel the extra Purchased my baby Maxima here... Been coming here ever since.... Great customer service... They always strive to resolve my issues. I Travel the extra miles to bring her back home... More