
Olympia Nissan
Olympia, WA
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Service dept is very dishonest. I was way overcharged for a repair. Dealership says they compare costs from local shops. They may do this but they charged me almost 400% more for th I was way overcharged for a repair. Dealership says they compare costs from local shops. They may do this but they charged me almost 400% more for the same repair. No response to a letter I sent. More
Austin in the service department was very helpful and friendly. He went above and beyond to help us. The general manager, John Brown, was very accommodating and did what needed to be done to resolve th friendly. He went above and beyond to help us. The general manager, John Brown, was very accommodating and did what needed to be done to resolve the problem and make us repeat customers. Thank you Olympia Nissan we love our new Armada!!! More
Great people, not a bad experience but a added paint protectant was added to the total cost which I rejected. They said it was put on but wasn’t. Cost was $390.00 which they said they would give me thre protectant was added to the total cost which I rejected. They said it was put on but wasn’t. Cost was $390.00 which they said they would give me three oil changes. Seams a little short and not a $390.00 value, and no paperwork to use the service. Disappointed in the inconvenience and money out of my pocket!! More
Superb customer service. Warm smiles and gentle tone. On time service. Bruce was very helpful. I thought I needed services and he helped me to determine what I really needed and what I did not need. time service. Bruce was very helpful. I thought I needed services and he helped me to determine what I really needed and what I did not need. More
The service department is thorough, affordable and trustworthy. They have never disappointed in the years they have serviced our vehicles. trustworthy. They have never disappointed in the years they have serviced our vehicles. More
Service exceeded our expectations! Our Sevice Advisor (Austin) was really knowledgeable, courteous and personable. Also, he was so patient & understanding w/our scheduling situation and accommodated whe (Austin) was really knowledgeable, courteous and personable. Also, he was so patient & understanding w/our scheduling situation and accommodated when needed. Thank you so much!! More
Great customer service and very nice workers I love Nissan and would recommend anyone to Nissan thank you for everything you do to help out your customers Nissan and would recommend anyone to Nissan thank you for everything you do to help out your customers More