Olympia Nissan

Hailey was extremely helpful and professional in helping us during a difficult time. She was competent, kind, and caring; she is a true credit to this location. us during a difficult time. She was competent, kind, and caring; she is a true credit to this location. More

Everyone I dealt with in the Service Department was nice and courteous. But nice and courteous doesn't necessarily keep my vehicle mechanically sound. I'm very disappointed with the quality of parts ins and courteous. But nice and courteous doesn't necessarily keep my vehicle mechanically sound. I'm very disappointed with the quality of parts installed on my 2007 Xterra. The OEM Wheel Bearing lasted 225,000 miles. The replacement bearing that I trusted to be of OEM quality, only lasted 29 days past the 12-month warranty and 3,810 miles past the 12k mile warranty. Yes, its past the warranty. But that is NOT OEM quality. The OEM wheel hub assembly with speed sensor lasted 237,000 miles. The replacement assembly lasted only 9 months into the 12-month warranty, and only 5,000 miles over the 12k warranty. Yes, this too exceeds the warranty period, but just barely. That doesn't even come close to OEM quality. It is more indicative of cheap aftermarket quality. I can go other places to get that. I don't like paying for the same parts and labor over and over. I don't go to Nissan for cheap aftermarket quality, I go for OEM quality; But that's not what Nissan is giving me. From a nice and courteous perspective, would I recommend them, yes, but from a quality of parts perspective, my experience clearly says....NO! More

Their service department is not good. Promised loner car on two occasions and didn't have one. Radar on vehicle I purchased there went out under warranty they fixed it went out again sh Promised loner car on two occasions and didn't have one. Radar on vehicle I purchased there went out under warranty they fixed it went out again shortly after warranty. They wouldn't fix it even though it had been only a few months said I'd have to pay. More

Friendly and helpful , kept me informed. Updated status when car would be complete washed and vacuum nicely. Updated status when car would be complete washed and vacuum nicely. More

Friendly customer service, listens to problems and help with resolve issues. Recommends up coming services that will be needed (brake work, fluid changes). Worked with me with scheduling as I came down wit with resolve issues. Recommends up coming services that will be needed (brake work, fluid changes). Worked with me with scheduling as I came down with covid. More

I had to take my 2019 Armada to Olympia Nissan to have a leak checked and it was discovered that there was a TSB concerning the 5.6L V-8. This required an entire engine replacement. I am so grateful for the leak checked and it was discovered that there was a TSB concerning the 5.6L V-8. This required an entire engine replacement. I am so grateful for the service department and Bruce Stewart! He was great, made sure we had a loaner vehicle and answered all my questions. I am very appreciative of Jordan Skene who performed the work, everything functions as it should and the engine sounds great! I have nothing but great things to say about their entire department. A huge THANK YOU to everyone! More

They did an awesome job! They were very professional and friendly! Very satisfied with the service they provided! They were very professional and friendly! Very satisfied with the service they provided! More

We are very happy to get a chance to buy a car with this dealership because everything went smooth and easy. I will recommend them 100% to my family and friends. Thank you ! Olympia Nissan, You guys are the dealership because everything went smooth and easy. I will recommend them 100% to my family and friends. Thank you ! Olympia Nissan, You guys are the Best ! More

Austin McCoy’s customer service is beyond immaculate! He never disappoints! Has been and will be recommending him to everyone. He never disappoints! Has been and will be recommending him to everyone. More

This was my first service appointment at Olympian Nissan. Austin was very professional, understood what was needed, and arranged a free loaner car while my vehicle was being repaired.My 04 Xterra is running Austin was very professional, understood what was needed, and arranged a free loaner car while my vehicle was being repaired.My 04 Xterra is running perfectly now and I really appreciate the time and effort involved to repair my car. I highly recommend this dealership and their service department. More