Olympia Nissan

The dealership was great. But I am not impressed by the service center. Not very customer friendly, tried to sell me in over $1,000 worth (?) of other minimal services when I But I am not impressed by the service center. Not very customer friendly, tried to sell me in over $1,000 worth (?) of other minimal services when I just wanted my due oil and filter change. I wouldn’t have purchased my car through oly Nissan had I known the cold customer service I got. More

Very communicative about issues/recommendations in a timely fashion. I appreciate them addressing new issues without having to schedule a separate appointment timely fashion. I appreciate them addressing new issues without having to schedule a separate appointment More

The dealership was great the personnel are very polite and they did an excellent job on my truck and they did an excellent job on my truck More

The service was great. We’ll come back very soon for our next service appointment. We’ll come back very soon for our next service appointment. More

Olympic Nissan is a great environment. I had great service everyone was pleasant. The customer service was great and quick. I had great service everyone was pleasant. The customer service was great and quick. More

Really nice, clean dealership. Went in for some warranty work. The gentleman who helped me was friendly and courteous. The work was done quickly, and they also checked all the flui Went in for some warranty work. The gentleman who helped me was friendly and courteous. The work was done quickly, and they also checked all the fluids and washed the car. Convenient location. Very satisfied. More

Hailey was extremely helpful and professional in helping us during a difficult time. She was competent, kind, and caring; she is a true credit to this location. us during a difficult time. She was competent, kind, and caring; she is a true credit to this location. More

Everyone I dealt with in the Service Department was nice and courteous. But nice and courteous doesn't necessarily keep my vehicle mechanically sound. I'm very disappointed with the quality of parts ins and courteous. But nice and courteous doesn't necessarily keep my vehicle mechanically sound. I'm very disappointed with the quality of parts installed on my 2007 Xterra. The OEM Wheel Bearing lasted 225,000 miles. The replacement bearing that I trusted to be of OEM quality, only lasted 29 days past the 12-month warranty and 3,810 miles past the 12k mile warranty. Yes, its past the warranty. But that is NOT OEM quality. The OEM wheel hub assembly with speed sensor lasted 237,000 miles. The replacement assembly lasted only 9 months into the 12-month warranty, and only 5,000 miles over the 12k warranty. Yes, this too exceeds the warranty period, but just barely. That doesn't even come close to OEM quality. It is more indicative of cheap aftermarket quality. I can go other places to get that. I don't like paying for the same parts and labor over and over. I don't go to Nissan for cheap aftermarket quality, I go for OEM quality; But that's not what Nissan is giving me. From a nice and courteous perspective, would I recommend them, yes, but from a quality of parts perspective, my experience clearly says....NO! More

Their service department is not good. Promised loner car on two occasions and didn't have one. Radar on vehicle I purchased there went out under warranty they fixed it went out again sh Promised loner car on two occasions and didn't have one. Radar on vehicle I purchased there went out under warranty they fixed it went out again shortly after warranty. They wouldn't fix it even though it had been only a few months said I'd have to pay. More

Friendly and helpful , kept me informed. Updated status when car would be complete washed and vacuum nicely. Updated status when car would be complete washed and vacuum nicely. More