Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Olympia Chrysler Jeep
Olympia, WA
154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 154 reviews
January 05, 2022
I drove from Central Oregon to Olympia Jeep to pick up a 2020 Ford Escape I had purchased based on salesperson disclosure. The end result was that the vehicle had many issues not disclosed; no second key fo 2020 Ford Escape I had purchased based on salesperson disclosure. The end result was that the vehicle had many issues not disclosed; no second key fob, no factory door code for touchpad entry, sound system subwoofer blown out, spare tire tools missing, permanent stain on passengers seat, extreme water spotting on exterior and glass (cost $500 to have it professionally polished out), and a noise coming from rear differential in slow turns. More
by dgrindst
Employees Worked With
Christina Walters
December 11, 2021
I bought an 1989 Wrangler and found out there was a recall on the emergency brake. Called them and they said it had been done, so i explained no it hadn't that the top bracket was broke and the emergen recall on the emergency brake. Called them and they said it had been done, so i explained no it hadn't that the top bracket was broke and the emergency brake is flopping around. I said you don't have to fix it just get me the part I'll buy it and do it myself and they replied we can't do that as its a recall part. So instead they figure is ok for the emergency brake to fail and run over a kid playing behind the jeep in the street. WOW!!!!!!!!!!!!!! More
by JBR
Employees Worked With
Dave
November 02, 2021
I had an excellent experience. High quality and fast customer service. They asked if I wanted coffee also. Thank you for your quality service customer service. They asked if I wanted coffee also. Thank you for your quality service More
by Adeyemit56
Employees Worked With
The tall Burnett lady. I forgot her name
October 18, 2021
I have always been treated very well at this dealership. Scheduling service is fairly easy. The service people are all friendly and professional. The service itself is also done in a timely manner and p Scheduling service is fairly easy. The service people are all friendly and professional. The service itself is also done in a timely manner and professionally. More
by Ljsalloum
Employees Worked With
Kim, Hailey
October 18, 2021
They had my Jeep for over a week and never resolved the issue I took it in for. I was called only once and I left several messages for a call back. Once I was called, the representative could not tell me w issue I took it in for. I was called only once and I left several messages for a call back. Once I was called, the representative could not tell me what was done or wasn’t done. The technician was out sick - he did not leave notes on the status of my vehicle. They wanted to keep my vehicle for “two more days” to figure it out. I finally picked it up and took it somewhere else—it was fixed in half a day. I’m never going back to Olympia Jeep. More
by kimberlyacisneros
Employees Worked With
Kayleb- he is the only one that ever returned my call.
