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Olympia Chrysler Jeep

Olympia, WA

4.3
147 Reviews

2110 Carriage Dr SW

Olympia, WA

98502

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Showing 147 reviews

October 20, 2021

Steve was so great! He listen to me and found me the best car. Thank you so much. More

by jwzsw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 21, 2021 -

Olympia Chrysler Jeep responded

Hello, thank you for your fantastic review and choosing Olympia Jeep! We’re happy to hear that you had a great experience working with Steve Pierson. We hope you love your new vehicle and we look forward to seeing you again soon. Don’t forget you get free car washes for life at Olympia Jeep! Thank you for using our Express Store on our website. Drive safe! - Sara (in customer service)

October 18, 2021

I have always been treated very well at this dealership. Scheduling service is fairly easy. The service people are all friendly and professional. The service itself is also done in a timely manner and p More

by Ljsalloum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim, Hailey
Oct 19, 2021 -

Olympia Chrysler Jeep responded

Hi Lisa, thank you for taking the time to leave us a superb review. We really appreciate you taking the time to give us some feedback on your recent visit to our service center. Our team at Olympia Jeep is happy to hear that you were impressed with our staff and services. We’re looking forward to seeing you again soon! - Sara (in customer service)

October 18, 2021

They had my Jeep for over a week and never resolved the issue I took it in for. I was called only once and I left several messages for a call back. Once I was called, the representative could not tell me w More

by kimberlyacisneros
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayleb- he is the only one that ever returned my call.
Oct 19, 2021 -

Olympia Chrysler Jeep responded

Hi Kimberly, thank you for your feedback. We will be forwarding your feedback to our Management team at Olympia Jeep, and someone will be contacting you shortly. Thank you - Sara (in customer service)

October 11, 2021

Excellent service Call with my problem got in touch with service I was told to bring it in and it was taken care of right away More

by dmedcalf1455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Applegate
Oct 19, 2021 -

Olympia Chrysler Jeep responded

Hi, thank you for the great five star review. We at Olympia Jeep are excited to know that your experience having your vehicle serviced, was just what you needed. We look forward to your next oil change! Thank you. - Sara (in customer service)

September 23, 2021

Best Dealership experience we have ever had! We went in without an appointment to look at used Jeeps. After skimming a small selection we were able to test drive a couple different options. We decided what More

by C.Ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Wright
Sep 23, 2021 -

Olympia Chrysler Jeep responded

Hello, thank you for taking the time to let us know of your outstanding experience. We at Olympia Jeep are so very happy to know that your visit working with Ben Wright was transparent, quick and easy. Don’t forget you get free car washes for life at Olympia Jeep! - Sara (in customer service)

September 08, 2021

I had very good customer service. They made my purchase a relaxed and pleasant experience. Matt Stender was a very helpful sales person. He helped me design the perfect Jeep for my needs. He took the extra s More

by MiguelPG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Tabby, Mark
Sep 09, 2021 -

Olympia Chrysler Jeep responded

Hi Miguel. thank you for taking the time to let us know of your fabulous experience. We at Olympia Jeep are thrilled to know that your visit working with Matt Stender was transparent, quick and easy. We hope you love your 2021 Jeep Wrangler, and we look forward to setting up your first oil change appointment for our Service Department. Thank you for using our Express Store on our website. Thank you - Sara(in customer service)

September 02, 2021

First time there. Friendly service & nice facility. Car was washed. Woman checking us in was very pleasant & courteous. Service time shorter than we expected which was nice. More

by Royconnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know their names.
Sep 02, 2021 -

Olympia Chrysler Jeep responded

Hi Roy, thank you for taking the time to let us know of your great experience. We at Olympia Jeep are so happy to know that your visit working with our Service Department was transparent, quick and easy. We look forward to your next visit, and supplying you another outstanding five star experience. Thank you - Sara (in customers service)

September 01, 2021

Aaron took great care of me from the moment I drove in for an oil change. Chance did a great care in inspecting my Pacifica and oil change. Aaron and Chance I can’t thank you enough for letting me know More

by Jeanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron and Chance
Sep 02, 2021 -

Olympia Chrysler Jeep responded

Hi Jeanne, thank you for taking the time to leave us an amazing review. We really appreciate you taking the time to give us some feedback on your recent oil change and filter replacements. Our team at Olympia Jeep is happy to hear that you were impressed with both Aaron Taylor and Chance Jensen. We’re looking forward to seeing you again soon! - Sara (in customer service)

September 01, 2021

Called for an appt, got an appt in a good amount of time. Got good service by all. The guys in service did a good job keeping me updated. More

by Tom Slick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There were several
Sep 02, 2021 -

Olympia Chrysler Jeep responded

Thank you so much for choosing Olympia Jeep for your dependable service center. We’re excited to hear that you had such a great experience with our service team. We are here to help our clients every step of the way and we're so happy to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service

August 01, 2021

Went in to get the brakes done on my 2010 T&C. Told me it was going to be $1200 complete. Picked it up and it has this clicking sound. Tech said it was brake clips and ta safety issue. Very annoying noise. B More

by Jimmedreams
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kaylub, Aaron and Jennifer
Aug 02, 2021 -

Olympia Chrysler Jeep responded

Hello, we regret to hear that your experience with our staff was unpleasant. This is concerning to us, as we impress very high standards upon our staff. Please contact us at 1.866.99.MOTOR, so we can better understand your experience in more detail. Thank you. - Sara (in customer service)

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