
Olympia Chrysler Jeep
Olympia, WA
Filter Reviews by Keyword
By Type
Showing 147 reviews
I have always been treated very well at this dealership. Scheduling service is fairly easy. The service people are all friendly and professional. The service itself is also done in a timely manner and p Scheduling service is fairly easy. The service people are all friendly and professional. The service itself is also done in a timely manner and professionally. More
They had my Jeep for over a week and never resolved the issue I took it in for. I was called only once and I left several messages for a call back. Once I was called, the representative could not tell me w issue I took it in for. I was called only once and I left several messages for a call back. Once I was called, the representative could not tell me what was done or wasn’t done. The technician was out sick - he did not leave notes on the status of my vehicle. They wanted to keep my vehicle for “two more days” to figure it out. I finally picked it up and took it somewhere else—it was fixed in half a day. I’m never going back to Olympia Jeep. More
Best Dealership experience we have ever had! We went in without an appointment to look at used Jeeps. After skimming a small selection we were able to test drive a couple different options. We decided what without an appointment to look at used Jeeps. After skimming a small selection we were able to test drive a couple different options. We decided what we liked and disliked about each option and were not sure where to go from there. Working with Ben was amazing, being unsure of exactly what we wanted he offered to show us a personal vehicle on the lot to see what we thought about it. After we still were unsure Ben suggested we build a Jeep and worked us through the whole process and anything he was unsure about he made a phone call to find out the answer. Ben was more than willing to help us find exactly what we wanted and he even stayed after closing with a smile on his face, and was very happy to help us anyway he could. He was amazing! More
I had very good customer service. They made my purchase a relaxed and pleasant experience. Matt Stender was a very helpful sales person. He helped me design the perfect Jeep for my needs. He took the extra s relaxed and pleasant experience. Matt Stender was a very helpful sales person. He helped me design the perfect Jeep for my needs. He took the extra steps to make sure my first Jeep Purchase was positive. He also followed up after the sale to make sure I was satisfied. More
First time there. Friendly service & nice facility. Car was washed. Woman checking us in was very pleasant & courteous. Service time shorter than we expected which was nice. was washed. Woman checking us in was very pleasant & courteous. Service time shorter than we expected which was nice. More
Aaron took great care of me from the moment I drove in for an oil change. Chance did a great care in inspecting my Pacifica and oil change. Aaron and Chance I can’t thank you enough for letting me know for an oil change. Chance did a great care in inspecting my Pacifica and oil change. Aaron and Chance I can’t thank you enough for letting me know that my cabin and air filter needed to be replaced. The prices on on the filters were very reasonable. The wait time went fast, the coffee was great, the wait area was clean, and the showroom was nice. You have a customer for life Olympia Jeep. Also thank you for the car wash More
Went in to get the brakes done on my 2010 T&C. Told me it was going to be $1200 complete. Picked it up and it has this clicking sound. Tech said it was brake clips and ta safety issue. Very annoying noise. B was going to be $1200 complete. Picked it up and it has this clicking sound. Tech said it was brake clips and ta safety issue. Very annoying noise. Brought it back to replace the clips, said it needed w calipers. Asked why didn’t tell me first time? Said he’d discount labor 1/2 hour. Brought it in and they charged me an extra half hour, 2 hours total. Watched tech while he had it on the lift. Only took him half an hour. Complained to relationship manager to no avail. More