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Olympia Chrysler Jeep

Olympia, WA

2.8
105 Reviews

2110 Carriage Dr SW

Olympia, WA

98502

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Showing 105 reviews

January 20, 2022

Always polite accurate and honest never overcharging. I purchased my Jeep from another dealership, but, I take my Grande Cherokee to Jeep in Olympia. I love my JEEP! More

by tinktee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the Service dept have been great!
Jan 20, 2022 -

tinktee responded

My next Jeep will be purchased with you. Thank You for being a loyal American!

January 05, 2022

I drove from Central Oregon to Olympia Jeep to pick up a 2020 Ford Escape I had purchased based on salesperson disclosure. The end result was that the vehicle had many issues not disclosed; no second key fo More

by dgrindst
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Walters
Jan 06, 2022 -

Olympia Chrysler Jeep responded

Hello, we appreciate you taking the time to give us your feedback. Thank you - Sara (in customer service)

Jan 06, 2022 -

dgrindst responded

The things wrong with this car that were not disclosed and my cost to repair: No second key fob: $78 for fob on eBay, $110 to program. Factory door code missing as Steve in sales pointed out: $110 through Ford to retrieve. Sound system subwoofer blown out (very obvious when sound system in use): $175 from Ford and I installed it. Spare tire tools missing: $53 from Ford to replace. Passenger seat permanently stained: Seat cover on eBay $309.81 not yet purchased. Severe water spotting on exterior and glass: $500 to have polished out. Was not visible when car was picked up because of rain. Noise coming from rear differential in slow speed turns: Very noticeable and not yet addressed. Any questions: Dave Grindstaff 541-420-2385

Jan 06, 2022 -

Olympia Chrysler Jeep responded

Thank you for taking the time to supply our Olympia Jeep Store your feedback. Thank you and drive safe. - Sara(in customer service)

December 27, 2021

I was able to get an appointment on short notice. The staff are always very friendly and quick! More

by Tami Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 27, 2021 -

Olympia Chrysler Jeep responded

Hi Tami, thank you for taking the time to supply our Olympia Jeep Store your great feedback. We are so thrilled to know that we were able to get you in on short notice and received an excellent experience. We cannot wait to set up your next visit. Thank you - Sara (n customer service)

December 11, 2021

I bought an 1989 Wrangler and found out there was a recall on the emergency brake. Called them and they said it had been done, so i explained no it hadn't that the top bracket was broke and the emergen More

by JBR
Recommend Dealer
No
Employees Worked With
Dave
Dec 13, 2021 -

Olympia Chrysler Jeep responded

Hello JBR, we at Olympia Jeep appreciate you taking the time to supply us your feedback. We would like the opportunity to address your concerns, and will be reaching back out. Thank you. - Sara (in customer service)

Dec 13, 2021 -

JBR responded

Its simple i need this bracket so my e-brake works and does not pop out bye itself. Its a Jeep Wrangler yj Parking Emergency brake pedal repair bracket mount 87-95. If you copy and paste the following link you will see a picture of it. https://i.ebayimg.com/images/g/JTEAAOSw5eFdbsiy/s-l300.jpg Thanks, for your time James

November 29, 2021

Great service as always! Thank you and your team, it is much appreciated! Thank you More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 30, 2021 -

Olympia Chrysler Jeep responded

Hi Sarah, thank you for the fabulous five star review. We at Olympia Jeep are beyond excited to know that your experience having your vehicle serviced, was just what you needed. We look forward to your next oil change! Thank you and drive safe.. - Sara (in customer service)

November 06, 2021

Service and parts staff were very friendly and helpful Knowledge of my jeep and appointment was spot on. More

by Central450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names but very personable
Nov 08, 2021 -

Olympia Chrysler Jeep responded

Hello Central450, thank you for choosing Olympia Jeep to be your local dealership for the service on your vehicle. We are grateful to earn your business, and look forward to many more opportunities to supply you the best customer service and hassle free experiences. Thank you and drive safe! - Sara (in customer service)

November 02, 2021

I had an excellent experience. High quality and fast customer service. They asked if I wanted coffee also. Thank you for your quality service More

by Adeyemit56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The tall Burnett lady. I forgot her name
Nov 02, 2021 -

Olympia Chrysler Jeep responded

Hello, thank you for taking the time to leave us a super positive review. We really appreciate you taking the time to give us some feedback on your recent experience at our Olympia Jeep Store. . Our team is so very happy to hear that you were impressed with our staff and services. We’re looking forward to seeing you again soon! - Sara (in customer service)

November 01, 2021

They have a great staff, are very professional and made my buying experience so simple. More

by Jenlyn12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben and Steve
Nov 02, 2021 -

Olympia Chrysler Jeep responded

Hi Jenlyn, thank you for your review and choosing Olympia Jeep! We’re happy to hear that you had a great experience working with Ben Wright and Steve Pierson. We hope you love your new vehicle and we look forward to seeing you again soon. Don’t forget you get free car washes for life at Olympia Jeep! - Sara (in customer service)

October 20, 2021

Steve was so great! He listen to me and found me the best car. Thank you so much. More

by jwzsw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 21, 2021 -

Olympia Chrysler Jeep responded

Hello, thank you for your fantastic review and choosing Olympia Jeep! We’re happy to hear that you had a great experience working with Steve Pierson. We hope you love your new vehicle and we look forward to seeing you again soon. Don’t forget you get free car washes for life at Olympia Jeep! Thank you for using our Express Store on our website. Drive safe! - Sara (in customer service)

October 18, 2021

I have always been treated very well at this dealership. Scheduling service is fairly easy. The service people are all friendly and professional. The service itself is also done in a timely manner and p More

by Ljsalloum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim, Hailey
Oct 19, 2021 -

Olympia Chrysler Jeep responded

Hi Lisa, thank you for taking the time to leave us a superb review. We really appreciate you taking the time to give us some feedback on your recent visit to our service center. Our team at Olympia Jeep is happy to hear that you were impressed with our staff and services. We’re looking forward to seeing you again soon! - Sara (in customer service)