Olympia Chrysler Jeep

Fantastic experience After having a bad experience at another local dealer, we sat with the salesmen at Bruce Titus Jeep and explained what we wanted. They met our criteri After having a bad experience at another local dealer, we sat with the salesmen at Bruce Titus Jeep and explained what we wanted. They met our criteria and exceeded our expectations across the board. Thanks Eric, Raymond, and Todd More

Appreciate the time spent with me test driving many cars I'm so appreciative to Tony for spending time with me showing me so many cars & answering questions.Im a single mom& was hesitant to go look at cars b I'm so appreciative to Tony for spending time with me showing me so many cars & answering questions.Im a single mom& was hesitant to go look at cars by myself but he made me feel comfortable & he was so patient with me every time I asked to see a different car, poor guy was going back& forth in the rain with me & never gave me the feeling that I was driving him crazy. Todd was also great & very helpful with the financing, I am very grateful to them both & will send family &friends their way in a heartbeat!thank you! More

Best Car Buying Service. I usually hate the Car buying process, from the hounding to the money hungry salesman. I will say, this was by far the best service we have receiv I usually hate the Car buying process, from the hounding to the money hungry salesman. I will say, this was by far the best service we have received. we were greeted with no pushy intent to buy. Eric our salesman was the greatest, He listened to what we wanted and gave his advice. we laughed, joked and found the perfect match. Eric was not pushy at all, it honestly was great, also the finance manager Todd was awesome as well. this was the fastest service we have ever received. I would totally recommend them to anyone I know in the hunt or a new vehicle. More

Not listening to their customer's requests Last month, I brought in my 2014 Jeep Grand Cherokee Diesel for an routine oil change and asked the lady at the intake desk to also refill my DEF flui Last month, I brought in my 2014 Jeep Grand Cherokee Diesel for an routine oil change and asked the lady at the intake desk to also refill my DEF fluid, and I made it clear that I was aware of the extra cost and would like to have the dealer to do it for me. After taking delivery of my car, I found the DEF level was still the same. I looked at my invoice, the charges were not reflecting refill the DEF fluid. Looks like this dealership either doesn't care about making money by providing services or it doesn't care about its customers. I am not sure which one, though. More

My experience at Chrysler Jeep 2015 :) First off, I never write reviews, but I just had to after the great experience I had here. I came in looking for a good deal on a new Jeep. I have alw First off, I never write reviews, but I just had to after the great experience I had here. I came in looking for a good deal on a new Jeep. I have always dreaded shopping for cars, but I tell you what, Olympia Chrysler Jeep is a breath of fresh air! It felt like I was family. They had a good selection of cars, both new and used, and it was quite obvious that Nathan Powell, the internet manager, was truly interested in making sure that I was purchasing the right car for my needs. He was very thorough in explaining pricing, features, etc. And even after I bought it, he has stayed in touch with me to make sure that I was completely satisfied with my car and if there is anything he could do for me. I have purchased my fair share of cars, and this was hands down the best experience I've had. Definitely recommended! If you're looking for a new vehicle, shop here first and talk to Nathan. You'll leave happy! More

Horrible Customer Service We had arranged to view a vehicle this morning (3.21.15) and drove from Portland to accommodate the timing. Upon arrival, the vehicle we were targetin We had arranged to view a vehicle this morning (3.21.15) and drove from Portland to accommodate the timing. Upon arrival, the vehicle we were targeting was being sold. At no point did the sales associate, Raymond Feliciano, attempt to contact us or communicate with us to let us know there was competing interest or to not bother driving up. He never offered an apology either when we introduced ourselves and he realized our predicament. Ridiculously bad customer service. More

The most despicable experience ever! STAY AWAY from here! Everything was going great until we sat down to purchase. First the sales manager RAISED the price we printed out on their website trying to pull a Everything was going great until we sat down to purchase. First the sales manager RAISED the price we printed out on their website trying to pull a fast one thinking we were morons. We were insulted by the trade offer for a perfect low mileage Honda Accord that we bought new which was a third of Kelley Blue Book trade in. To top it off they said a huge down payment was required with a huge monthly payment and we have perfect credit. An obvious lie. Here's the best part, the sales manager Mike, was letting the "F" bomb fly right on the show room floor directed at us and the poor salesman that was trying to help us. Bruce Titus should be ashamed. I would never have expected this from that organization. If you don't want to get violated in the worst possible way in buying a car, stay away. When you catch them cheating you they will "F" bomb you right out of the place. More

Working with Olympia Chrysler Jeep was truly a positive experience. Everyone I worked with, from the salesperson to the finance professional, was friendly and helpful. Unlike most car dealerships I have experience. Everyone I worked with, from the salesperson to the finance professional, was friendly and helpful. Unlike most car dealerships I have visited there were no high pressure sales techniques. The deal I negotiated was quite favorable, and I was quickly on my way driving a new vehicle. I would not hesitate to recommend these folks to my friends as I am sure they will enjoy a similar experience. More

My wife and I just purchased a brand new Jeep from Bruce Tittus in Olympia. I have multiple vehicles and swap out cars every 6 months or so. I am used to dealerships and expect a certain level of profession Tittus in Olympia. I have multiple vehicles and swap out cars every 6 months or so. I am used to dealerships and expect a certain level of professionalism and customer service. Our experience at this dealership was EXCELLENT! Everybody is very friendly and you can’t walk 20 feet without an employee asking to help you. There were so many cars sold that day and it was easy to figure out why. They were more then fair on my trade, and they were flexible on the sales price, and if that wasn’t enough they beat the finance rate I had gotten from my credit union! All of that is wonderful but the best part is how friendly and sincere everybody is at this dealership. I won’t forget the excellent service that we received. Thanks again for the great deal on my new wheels! More

When you make your deal, get everything in writing, then take the paperwork home. Give it 24 hours no matter what they say. Take a friend with you. Handshakes do not count anymore. Look at the deal make sur take the paperwork home. Give it 24 hours no matter what they say. Take a friend with you. Handshakes do not count anymore. Look at the deal make sure the deal is clear to you. I had a good deal with these turkeys until the very end and they got me. I will never go back here and will not recommend to others. I know a lot of people. They will loose the money I lost in bad publicity and more. I made my deal on a Sunday, they were supposed to deliver the following Monday... no calls... I had to call them, got the car on Tuesday afternoon. The Jeep is great except the driver window is hard to roll up and at low speeds the vehicle pulls to the left. More