Ole Ben Franklin Motors

Worst Car Buying Experience Worst Car buying experience ever!! Bought 2 vehicles on July 7th - promised us 2 keys for both vehicles. I'm still waiting to receive... One car windo Worst Car buying experience ever!! Bought 2 vehicles on July 7th - promised us 2 keys for both vehicles. I'm still waiting to receive... One car window doesn't work... scheduled appointment with service, just to be told don't have the part to fix it. Even though took time off work; unpaid... have to come back again. Came back and want additional money down. Spoke to Manager... had an excuse for everything and yet offered nothing for compensation of bad experience, to make things right. Saga of this nightmare still going on - I highly recommend that you Do NOT purchase your next vehicle here!! More

Robert was so helpful and found me the perfect car! My wife bought a car from Robert last year, so we came back to buy my car from him, too. He was really helpful and answered all of my many, many quest My wife bought a car from Robert last year, so we came back to buy my car from him, too. He was really helpful and answered all of my many, many questions to help me find the perfect car. I’m from out of town, so he took care of everything in advance and all I had to do was show up, sign on the dotted line, and drive off in my new wheels! I’m really grateful for all of his help since this was my first car-buying experience. The vehicle itself is also really nice. Robert had it detailed, inspected, and he even changed the brake pads and the oil to make sure everything was ready to go. He helped me out with a great warranty, too. My 2016 Scion was marked at a perfect price, had low miles, and drives really well. It also has a fancy Bluetooth entertainment screen that I’m obsessed with. I highly recommend Ole Ben, and definitely ask for Robert when you go! More

Good experience! I had such a good experience dealing with Rashid and Ashley. They were both great and worked to answer all questions and request. They were very frien I had such a good experience dealing with Rashid and Ashley. They were both great and worked to answer all questions and request. They were very friendly and easy to talk to. I wasn't quite as impressed with the dealership not giving a gas allowance for their employees so that customers could utilize. Overall Rashid was great and helped with my final decision of purchase and Ashley was also great to work with. More

Best experience I’m giving this rating because of the outstanding customer services I received by raven. By far the best experience in buying a car. 2 thumbs up I’m giving this rating because of the outstanding customer services I received by raven. By far the best experience in buying a car. 2 thumbs up More

First Time Buyer I was approved for a loan from ORNL. I was able to purchase my 1st car ever. Overall satisfied with the experience and how everything was handled. I was approved for a loan from ORNL. I was able to purchase my 1st car ever. Overall satisfied with the experience and how everything was handled. More

Great sales service Harry Yellen is the man to deal with. He will shoot you straight and get you in a vehicle without all the run around that most dealerships do. Harry Yellen is the man to deal with. He will shoot you straight and get you in a vehicle without all the run around that most dealerships do. More

Buying experience Robert made the "dreaded car buying experience a relief. He made me feel that he had my best interest at heart and was someone I could trust. Over 50 Robert made the "dreaded car buying experience a relief. He made me feel that he had my best interest at heart and was someone I could trust. Over 50 years of buying cars, trucks, suv's this was the most pleasant experience. I can't imagine you having a better salesperson to represent your company. I also can say they same for Ashley, she was awesome, very proficient, explained all of the paperwork, made me feel that she also had my best interest at heart. More

Great help & service!!!! I have never purchased a car before and Daniel E. was a great help!!! He walked me through the process perfectly and helped to make it a great experie I have never purchased a car before and Daniel E. was a great help!!! He walked me through the process perfectly and helped to make it a great experience! I would recommend anyone to come here for a great deal on a used car! More

GO SEE MIKE!! Very thankful Mom to see her Daughter purchase her 1st car on her own. She was in GR8T hands dealing with Mike Wilson! He took care of her & provided Very thankful Mom to see her Daughter purchase her 1st car on her own. She was in GR8T hands dealing with Mike Wilson! He took care of her & provided my Daughter with a dream she didnt think she could obtain! THANK YOU MIKE WILSON! More

Excellent service. I came to this dealership from out of town, due to needing another car rather quickly. The dealership as a whole was very friendly and Daniel Ellis th I came to this dealership from out of town, due to needing another car rather quickly. The dealership as a whole was very friendly and Daniel Ellis the salesman that helped me was knowledgeable and tried extremely hard to find a vehicle for me that fit my budget as well as my preferences. All in all a very rewarding spur of the moment trip. I got a car that I’m happy with and a price that fit into my budget. More