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Ole Ben Franklin Motors

Knoxville, TN

3.0
373 Reviews

9711 Kingston Pike

Knoxville, TN

37922

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Showing 373 reviews

September 24, 2018

Get your own mechanic to inspect! Bad front axle, needing replacement (I pointed out a sound in the front hub when I test drove... salesmen said “oh that’s just the tires). Guess what? More

by Scammed Guy
Recommend Dealer
No
Employees Worked With
Frank Talo, Nathan MCCAWLEY
September 22, 2018

Worst auto dealer ever lied about everything tried to sell u Worst car dealer ever worst car dealer I ever experienced lied about everything still outstanding issues Jamie general manager of the worst never foll More

by Lisab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven service broke things while trying to fix things took forever still waiting other issues, Jamie Eady, ASHLEY HATTON
September 15, 2018

Easy process Rashid was very easy to work with and made the process of buying a car very easy and he keeps you entertained while remaining professional More

by Captain2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashid Bailey, ASHLEY HATTON
September 13, 2018

Great experience, excellent staff!! We came here looking for a reliable car at an affordable price and had the best experience. The staff was very friendly and exceeded all of our expect More

by Williams12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ricker, Rashid Bailey, ASHLEY HATTON
August 10, 2018

DONT GO ANYWHERE ELSE This is the most professional dealerships that I have ever been too. I was looking for a specific truck. Rashid went well above his job description an More

by Fordman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ricker, Rashid Bailey, ASHLEY HATTON
August 07, 2018

Great prices great selection I always buy my cars from them great people great prices an great selection an there a local dealer an family owned so I know that they will be there More

by Car dealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Eady
August 06, 2018

Great at fixing a problem with your experience! I originally purchased a 2014 Ford Edge 6 months ago. I took the car back to OBFM and wanted to trade it since I was not happy with the car due to it More

by Tara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Talo, Jamie Eady, Rashid Bailey, ASHLEY HATTON
August 02, 2018

Fast and friendly I was able to get a car that I wanted financed with less than stellar credit. They have a wide variety of both vehicles, and financing options. More

by Jarromcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashid Bailey
August 01, 2018

Nothing but lies and deception to do nothing more than sell Worst car buying experience I have ever been through if one person on the sales staff wasn't lying somebody in general management was covering for the More

by Miserable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig sales, Jeff Bean, Jamie Eady, Toby Ricker, ASHLEY HATTON
July 31, 2018

Robert was absolutely swell and made the car buying process easy and a breeze! Robert was fantastic and I Would recommend to any of my family and friends! More

by Meganmarielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Latsha, ASHLEY HATTON
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