Ole Ben Franklin Motors
Knoxville, TN
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Fantastic place, amazing customer service!!! This dealership was top notch. Julie went above and beyond to make sure I purchased the truck I was most comfortable with. She gave me suggestions and This dealership was top notch. Julie went above and beyond to make sure I purchased the truck I was most comfortable with. She gave me suggestions and advice but was not pushy at all. After I decided on a truck the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process. I would recommend Ole Ben Franklin Motors and particularly Julie to anyone who is looking for a vehicle. More
Great dealership Everyone was friendly. I would recommend it anyone if they need a new car. Bought a ford 350 diesel and It was just what I needed. Everyone was friendly. I would recommend it anyone if they need a new car. Bought a ford 350 diesel and It was just what I needed. More
Birthday Surprise Thanks for working with me to make my birthday surprise for my son a reality! His current car was in serious need of an upgrade. Thanks for working with me to make my birthday surprise for my son a reality! His current car was in serious need of an upgrade. More
Ole Ben Franklin I hope my review will do some good. I just want to give some praise to the kind gentleman at Ole Ben Franklin by the name of Harry. As people are quic I hope my review will do some good. I just want to give some praise to the kind gentleman at Ole Ben Franklin by the name of Harry. As people are quick to judge me on my credit score, I was happy to find that this man did not. He honestly was willing to try and help me with a solution to my problem. He did! And I’m so glad I spend my savings here at Ole Ben Franklin! More
Best Car shopping experiance I have had. I give the staff a great review do the wonderful experiance I have had. Mr. Ricker took the time to explain not only the options I had for my purchase I give the staff a great review do the wonderful experiance I have had. Mr. Ricker took the time to explain not only the options I had for my purchase but why I had them with great depth. Mr. Ricker was simple and to the point which I like when conducting buisness. Ms. SNell along with Mr. Ricker help me with looking for a new car with great depth I can be picky on my purchases and they were very understanding and went above and beyond what other people had done in the past to ensure I got what I wanted and in my budget the process was very painless compared to previous experinces. I will be returning for future purchases for sure. Thanks for all your help. More
Purchase of 2009 Pontiac G5 Easy to work with. Willing to negotiate. Purchased for low KBB. Jason was great to work with. Will recommend to friends. Check out this dealership. Easy to work with. Willing to negotiate. Purchased for low KBB. Jason was great to work with. Will recommend to friends. Check out this dealership. More
Great customer service Went to ole Ben Franklin motors in Knoxville met Dana who went out of her way to help me find the right car for me that beat suits me she was very kno Went to ole Ben Franklin motors in Knoxville met Dana who went out of her way to help me find the right car for me that beat suits me she was very knowledgeable and very helpful would highly recommend Dana. Dana has kept in contact to see how the car is doing for me and would definitely buy another car from her when the time is right More
Awesome first time buying experience!!!!!! Anthony and Ashley took GREAT care of me buying my first car!!!!!! I got the car I wanted at a price I could afford with no previous credit!!!!! Thank Anthony and Ashley took GREAT care of me buying my first car!!!!!! I got the car I wanted at a price I could afford with no previous credit!!!!! Thanks Guys More
Robert Latsha Very friendly and willing to do what they can to help you get what you want and your payments down.I would recommend Ole Ben Franklin to others Very friendly and willing to do what they can to help you get what you want and your payments down.I would recommend Ole Ben Franklin to others More
Don't waste your hard earned money Bought a car 3 yrs. Ago .. Check engine light has been on since day one.. Have had the car in their service department several time and still can't so Bought a car 3 yrs. Ago .. Check engine light has been on since day one.. Have had the car in their service department several time and still can't solve the issues.. Also have taken several other places and still no resolve. They stuck me with a super high interest rate.. Still have one more year before pay off.. Still owe 3800.00 and the book value on the car is only 1900.00.. I hope they feel really good about taking advantage of people who need a dependable car so they can get to work.. Haven't even gotten to drive the car out of state because it's not dependable. More