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Old Orchard Nissan - Service Center

Skokie, IL

4.8
1,227 Reviews

1,227 Reviews of Old Orchard Nissan - Service Center

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November 23, 2021

Very efficient and courteous service. Richard, the service manager updated me frequently on their progress, every step of the way. He texted me and when I missed the text, he stopped in the waiting ro More

by MARIANNEGKAISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard in Service Dept
November 23, 2021

Richard was very friendly and efficient. I have all my service done at Nissan for my two cars and am very pleased.. More

by WILLDIG38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
November 22, 2021

I like this place much better than Star Nissan and Infiniti over there, will go back again More

by SAMMYMARCUS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
November 22, 2021

All representatives were pleasant and professional. There was also food and drink for waiting customers which was a nice touch. More

by TC
Recommend Dealer
Yes
Employees Worked With
Julio Ginjauma
November 20, 2021

From the time you arrive until you leave, everyone in the entire dealership is kind, helpful and makes you feel like a customer should feel. I have been to many car dealerships in my time and have never rece More

by LYNN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard (service Dept), Tom Hoyland, Alex "Sasha" Krasner, Sergio Acosta
November 20, 2021

When I arrive at the service bay. I'm greeted with a smile and kind words. Once I state my purpose for being there, my time expectations are set. And it was done before the time expected. Awesome qualit More

by ECHOLS.PAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Cardella
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

It’s a wonderful dealership they could use a good vacuuming out of vehicle that would be very thoughtful More

by MRAJR 94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zich, Julia Gertsman, Chris Palmer
November 18, 2021

clean, super-efficient, and you don't feel you are being sold unnecessary services. A 10 star service dept. More

by ANDREW.STARZEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mlyshik
November 17, 2021

Excellent service and your car also wash IN & OUT SUPPER CLEAN, unbelievable, out of 100 MARTIN dealer deserves 100. Keep providing such wonderful customer service forever!! More

by LBTAMANG1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
November 16, 2021

All 4 tyre were changed. I equired aby milesge warranty and tread lufe but got no response More

by Om Prakash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Jan 13, 2022 -

Old Orchard Nissan responded

Prakash, I am sorry for your experience. Please give me a call directly at (847)965-3460 or feel free to email me at gdileo@martinnissan.com and I will get that scheduled for you.

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