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Old Orchard Nissan
Skokie, IL
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Bindi in Service was absolutely AWESOME! !! He assisted me with everything and was completely open with what was going on with my car and what I had to do. Ultimately I ended up needing a new !! He assisted me with everything and was completely open with what was going on with my car and what I had to do. Ultimately I ended up needing a new CVT (under extended warranty) and provided a loaner. I would recommend Old Orchard Nissan for all of your needs. HIGHLY RECOMMEND!!! More
I think we all can agree when we have to take our vehicle to the shop because of a sound, wiggle, or smell it can be a very very stressful issue due to time and what’s going on already in life. I was stress to the shop because of a sound, wiggle, or smell it can be a very very stressful issue due to time and what’s going on already in life. I was stressed and surely didn’t know what to expect or how I would even get home, work, and basic life tasks. I have a 2020 Nissan Frontier and I absolutely love it. At the time of drop off a gentleman named Bindil handled the last minute situation I had. Not only did he handle the situation, I felt he took the stress I had as well with it. I was placed in a rental (that was covered) and was told to do what I needed to do. Bindi would keep close contact with me while my vehicle was being worked on and once again keeping me at ease so I could handle the thing we call “life”. I can’t stress enough if an issue with your Nissan pops up or you need to have preventative maintenance done to it go to Old Orchard Nissan and ask for Bindi in Service! More
This location is awesome. I was traveling through the area and was told that they couldn't get me an appointment until Monday. I explained to the service manager that I work o I was traveling through the area and was told that they couldn't get me an appointment until Monday. I explained to the service manager that I work out of state and live out of state, and was only passing through, and only had time today because of the weather. They squeezed me in and had me out in no time. Definitely would return here if I lived in the area. Great job. 5 STARS More
We were traveling through in a rental car when a horrible noise developed in right rear wheel that sounded like a wheel bearing failing. While HERTZ was absolutely no help, the service department at Old Orch noise developed in right rear wheel that sounded like a wheel bearing failing. While HERTZ was absolutely no help, the service department at Old Orchard Nissan got us in and back on the road with gracious, prompt and friendly service. It was such a relief and so “above and beyond” for out-of-towners and so refreshing. What a great dealership with great people. More
I recently had a great experience at Old Orchard Nissan. I broke down nearby and had to be towed in. They got me up and running without an appointment within two days. Pricing was fair in my opinion. Thank I broke down nearby and had to be towed in. They got me up and running without an appointment within two days. Pricing was fair in my opinion. Thank you for all your help! More
Very relaxed experience. Everyone we had contact with was knowledgeable and ready to answer our questions. All staff was very friendly and accommodating. Would recommend the Everyone we had contact with was knowledgeable and ready to answer our questions. All staff was very friendly and accommodating. Would recommend the service department at Old Orchard Nissan! More
It was a smooth and easy visit. Bindi was very professional and personal. He took the time to ask about my day. Great service with friendly folks! Bindi was very professional and personal. He took the time to ask about my day. Great service with friendly folks! More
Came in to get my vehicle serviced with oil change and rotation. I was met outside first thing by Bindi. He started taking all my information before 7 o’clock in the morning so as soon as I pulled in, he rotation. I was met outside first thing by Bindi. He started taking all my information before 7 o’clock in the morning so as soon as I pulled in, he was already ready for me. Everything went great he showed me all the things they did. Very happy, highly recommend More
If you go in to the service department, ask for Linda. You can explain to her the issue with your car and she tells you what's wrong and when the mechanics do diagnostics you can confirm that what she tol You can explain to her the issue with your car and she tells you what's wrong and when the mechanics do diagnostics you can confirm that what she told you is true. She's on top of the issue and responds quickly to emails and phone calls providing you with updates. Her customer service goes beyond expectations and she always goes the extra mile by making it up to you if something goes wrong. Thanks Linda! More
We were passing through on a roadtrip and had a sudden failure from the windshield wipers on our Armada. Called Old Orchard Nissan while on the road and they had the parts to fix things. It didn’t phase t failure from the windshield wipers on our Armada. Called Old Orchard Nissan while on the road and they had the parts to fix things. It didn’t phase them that we were passing through and in a hurry. They got us fixed and on the road in minutes. Thankful for their inventory preparedness and team to get us going without an appointment booked well in advance. Very friendly staff. More