Old Orchard Nissan
Skokie, IL
Filter Reviews by Keyword
By Type
Showing 3,558 reviews
Excellent customer service from Daniel Alonso It was our first time visiting the Martin Nissan dealership. We were met by Daniel Alonso, and it soon became apparent that he was really more concern It was our first time visiting the Martin Nissan dealership. We were met by Daniel Alonso, and it soon became apparent that he was really more concerned about providing a positive experience than about making a sale. He showed us exactly what we were looking for without any pressure to sell us a more expensive model. Even after the sale had been completed, Daniel continued to be a resource to us, answering questions and trying to resolve any concerns or issues related to our new car. I can definitely see a long term customer-sales relationship developing. I would have no reservations in suggesting him to any friends who might be in the market for a Nissan. More
What a great experience because of Dave Shearer I was very happy with the way I was treated and helped by Mr. Dave Shearer . He truly went above and beyond any expectations I may have had. I woul I was very happy with the way I was treated and helped by Mr. Dave Shearer . He truly went above and beyond any expectations I may have had. I would recommend this dealership, and Dave in particula,r to anybody !! From : Joanne R. More
Thanks, Daniel! Daniel Alonso met me when I first visited the dealership. He took the time to discuss the Altima 2.5 SL that my wife and I were interested in. He imme Daniel Alonso met me when I first visited the dealership. He took the time to discuss the Altima 2.5 SL that my wife and I were interested in. He immediately offered to show me the car that we saw on the Martin website. It was exactly what we wanted and after we bought it he took his time to show us all the bells and whistles in the vehicle. This is the second time we have done business with Martin, the first time buying a used car for our son. Based on our experiences, Martin will be the first dealership that we will visit for our next car purchase. More
The best purchase thanks to Luis Martinez! The best sales person i had experience in my last 30 years thanks to Luis Martinez. Purchasing my car at the END of LEASING was simple and easy thank The best sales person i had experience in my last 30 years thanks to Luis Martinez. Purchasing my car at the END of LEASING was simple and easy thanks to the Martin Nissan Team! Closing my vehicle purchase deal was nice and simple. Martin Nissan really works as a team. I came back to the dealer to close the deal. Samantha’s day off, and the sales person day off as well!! NOT a problem, Luis Martinez was assigned to take care of the deal and complete it! Great Job Luis. I enjoyed having the pleasure to chat with Luis during the lengthy paperwork process. Luis conducts himself with such professionalism and down to earth conversations, no gimmicks, no doubts, no waste of time. I would come back any time! Juan Antonio Palacios More
Great experience with Tom Pazienza My husband surprised me by trading in and upgrading my car for my birthday. This was the second car we purchased through Tom at Martin Nissan. My hu My husband surprised me by trading in and upgrading my car for my birthday. This was the second car we purchased through Tom at Martin Nissan. My husand got in touch with Tom to explain exactly what he was looking for. When Tom found the car, he immediately called me husband to secure the purchase. Tom then brought the car to our home as a surprise for my birthday. We really appreicate Tom's customer service. Not only would we recommend Tom to others, but we will make all future purchases through him and Martin Nissan. More
great help with Dan Buying my first car was a great experience soomany questions had In mind but I had a such a great salesperson Daniel Alonso he made everything easy Buying my first car was a great experience soomany questions had In mind but I had a such a great salesperson Daniel Alonso he made everything easy. He has a such a a great help couldn't be happier with my car ... plus he speaks my own language any doubts he was able to explain to me in my own language ... Thanx a lot Dan for making this a great experience .... More
Very Happy I had a very positive experience at Martin Nissan. Julia was a great help and very friendly when I delt with her on the phone. Dave was just as friend I had a very positive experience at Martin Nissan. Julia was a great help and very friendly when I delt with her on the phone. Dave was just as friendly and a great help when I went in to pick up my car. The car was clean and ready to go when I got the re. No games were played the price on the Internet was the price I paid. Have no problem recommending Martin Nissan to anyone I know. More
A positive experience. I went to Martin Nissan a few weeks back to "browse", and compare some prices I already had on a Nissan Xterra. As soon as I got out of my car I was s I went to Martin Nissan a few weeks back to "browse", and compare some prices I already had on a Nissan Xterra. As soon as I got out of my car I was surprised at how large the place really was. They truly had a pretty wide variety of vehicles. It also happened to be Saturday and I was informed they have cookouts/barbecues every Saturday. It was really a nice touch. Especially since they offer free car washes and oil changes for the life of your purchase. I will have to make sure my scheduled visits are on Saturdays I suppose. After a pretty thorough search I found almost the exact vehicle I was looking for. The salesmen never pestered me or breathed down my neck. He stayed visible for me to ask questions but kept a comfortable distance which I found refreshing. After visiting a couple dealerships I was starting to get annoyed with the "pushy salesmen" types. Our particular salesmen Tom Pazienza was really a nice guy. No nonsense, no pitches. He helped with what he could and stayed realistic about what he couldnt. I ended up purchasing a gently used 2013 Xterra with all the extras that I desired. And I got it for a nice price. Honestly it was purchased for a nice chunk of change under what my research had me expecting. Another huge bonus is that it didnt take the entire day to get the deal done. It was pretty cut and dry from start to finish. Its almost been a month now and I have absolutely zero complaints. I would definitely tell anyone in the market to do themselves a favor and visit Martin Nissan. More
My experience was very good and professional. I love the service this is my third vehicle that we have purchase from Martin Nissan it was nice doing business with Jim Echols and Samantha Ingles. I love the service this is my third vehicle that we have purchase from Martin Nissan it was nice doing business with Jim Echols and Samantha Ingles. More
Great experience at Martin Nissan!!! Knowing how well Martin Nissan had treated me during my previous purchase and ownership experience at their dealership it was a natural to do business Knowing how well Martin Nissan had treated me during my previous purchase and ownership experience at their dealership it was a natural to do business with them again. When my 9 year old vehicle gave up the ghost, became disabled and not worth the cost to repair I dealt with both Sales Manager Joe Zich and Salesman Jim Echols who helped me find just what I needed. With their assistance I found a "fantastic" deal on a gently used 2014 Altima 3.5 SL and couldn't be happier with the purchase. Knowing I was in a bind without a vehicle both Joe and Jim were super attentive throughout the process including tying up every detail and loose end to make my experience a smooth one. I would recommend Martin Nissan to anybody in the market for a vehicle, and have!! More