Old Orchard Nissan

Good customer service Dan Alonso gave us a really great deal on our Nissan Rogue purchase today!!! Very pleased with the service. Would recommend dealership to friends and Dan Alonso gave us a really great deal on our Nissan Rogue purchase today!!! Very pleased with the service. Would recommend dealership to friends and family. More

Great experience Just wanted to say thanks to Nissan team (particularly to Daniel Alonso and to the used cars sales manager Joe Zich). I've been owning a Nissan Rogue Just wanted to say thanks to Nissan team (particularly to Daniel Alonso and to the used cars sales manager Joe Zich). I've been owning a Nissan Rogue before and still own a BMW (so I was dealing with the dealerships a lot); however, the experience I got today was one of the best ones. I am new to Chicago so came in today with my parents willing to lease two additional cars and the guys helped us to make it happen in just a few hours. They made our day! Not only they were very helpful, caring and kind, but also understanding, responsible and reliable. As my family and I were leaving ONE HOUR PASSED THEIR CLOSING TIME (they didn't mind to stay later just for us), we were very thankful and satisfied with everything we got. Thank you so much guys for your support and help. I wish you all further success! Definitely much recommended!!!! More

Very friendly & welcoming Everyone was friendly and polite. Clean and professional showroom. Daniel was very accommodating & didn't lose patience when trying to decide what car Everyone was friendly and polite. Clean and professional showroom. Daniel was very accommodating & didn't lose patience when trying to decide what car I wanted. Helped narrow down the selections in my price range & was willing to do his best to makesure that I left a happy customer. It was my first car buying experience & it was a good one. I will be back. More

4th car from Martin Nissan I've dealt with Martin Nissan for about 10 yrs now from buying a new Pathfinder and Juke to purchasing a used Altima and my recent purchase a used Ma I've dealt with Martin Nissan for about 10 yrs now from buying a new Pathfinder and Juke to purchasing a used Altima and my recent purchase a used Maxima. My experiences have always been GREAT. Dario Cardella is a no pressure, knowledgeable sales consultant who listens to what you want, what fits into your budget and helps with what your options would be. I brought my son to Martin Nissan and Dario helped him with a purchase. In getting routine maintenance with my cars I have found that Gary Dewig is a pleasure to deal with. His integrity and ability to make you feel at home are priceless. The only complaint is from my wife who was not with me during my recent purchase. We had an issue with SMART PAY and my wife and I called to talk to Samantha Ingles. My wife felt that Samantha was not helpful with our situation and placed the blame of the error on us, and was upset with her unwillingness to help. In the end I am hooked on Martin Nissan !! More

Great Experience Just bought new Pathfinder Platinum. Daniel Alonso found the one that I wanted and worked with me on every aspect. He was wonderful to deal with and e Just bought new Pathfinder Platinum. Daniel Alonso found the one that I wanted and worked with me on every aspect. He was wonderful to deal with and even though other dealerships were trying to recruit me, Daniel made it very appealing for me to continue to work with Martin Nissan. I expect that I will continue to buy more cars from them after this very pleasant experience. Thanks for all the help. Love the car. More

Our 3rd car bought from Martin Nissan We just bought our 3rd car from Martin Nissan, and James Culpepper was are salesman each time.... Never did we feel like we got screwed and never fe We just bought our 3rd car from Martin Nissan, and James Culpepper was are salesman each time.... Never did we feel like we got screwed and never felt buyer remorse... We believe we got great deals on all the cars bought there.... The service department we also have nothing bad to say... Sorry once I did, a small thing thought it took just a little to long for an oil change, and one of the owners contacted me within hours of posting something on Facebook... He wanted to check with me as to what I felt went wrong and was a caring owner to hear my response. There are many dealers out they were you do feel taken advantage of and get that buyers remorse feeling... We just never had here! Ask for James Culpepper, he went out of his way to make sure all 3 sales were fast and efficient.... More

Late review, waited to see follow-up I purchased a new car from Samantha Ingles, who was in sales at the time. I took a while with her, and I am not the easiest customer to be sure. She t I purchased a new car from Samantha Ingles, who was in sales at the time. I took a while with her, and I am not the easiest customer to be sure. She took all the time I needed, and listened to what I wanted. She did not try to upsell or steer me to something else. We took a test drive, and even though I always wait a day or more before a big purchase, she made me feel so good about everything that I purchased the car that day. Over time I had problems with Nissan Motor Acceptance Corp., not a part of the dealership I know, but Samantha made multiple calls to get things straightened out. After she moved to the finance office she has been very helpful in a service matter and also another problem with NMAC. My point is, not only was she super in sales, but she was very helpful after the sale, which is a very important part of the overall dealership experience. More

Amazing experience I came in with an old car looking to lease for the first time. I had already picked out the car I wanted, and took it for one last test drive and that I came in with an old car looking to lease for the first time. I had already picked out the car I wanted, and took it for one last test drive and that's exactly what I drove off the lot after the paperwork was signed. Dario, Malcom and Samantha took exceptionally excellent care of me. I highly recommend seeing them as your last stop in looking for a car. You'll be happy you went here. More

Satisfaction Guaranteed My experience at the dealership with my sales person Dario's was a very pleasant experience. I bought my first used Nissan Sentra SER 2010 there thre My experience at the dealership with my sales person Dario's was a very pleasant experience. I bought my first used Nissan Sentra SER 2010 there three years ago and traded it for Sentra SV 2015 and he was my sales person for both sales. When I test drove the car, he took the time to explain every detail about my Nissan Sentra SV 2015 and answered whatever questions that I asked. He is a patient, courteous, professional, friendly, has a great attitude and knows how to treat a customer. I couldn't have asked for a better person to help me with my purchase. Very easy to talk to and the service I received was great. There was no hassle or pressure from Dario and everything went smooth. My overall experience was great! More

Very friendly staff. We didn't plan on doing business that day, we still had a few more stops to make. But David was so patient with us, showing us different models new,us We didn't plan on doing business that day, we still had a few more stops to make. But David was so patient with us, showing us different models new,used and explained all of the features. At no time did we feel pressured to buy "today". Not only was it a positive sales experience but they also take care of you as long as you own the car. Free oil changes, car washes, and loaner vehicles. More