Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Old Orchard Nissan

Skokie, IL

Overview
Employees
Reviews
Vehicles
4.7
3,738 Reviews
Nissan has been a leading auto brand in the United States for more than six decades, and the lineup has grown and evolved throughout that time to deliver progressively advanced driving experiences. Today's Nissan lineup includes popular options like the Maxima, the Altima, the Rogue, the Pathfinder, the Titan and numerous others. If you are searching for an electrified vehicle in Skokie Illinois, you can explore options like the LEAF and the ARIYA when you drop by our showroom soon. Our sales reps are ready to give you the facts about our models so that you can select the Nissan that is perfect for your unique needs.
Contact Dealership
View Awards

5240 Golf Rd

Skokie, IL

60077

Directions

By Type

Showing 3,738 reviews

January 04, 2022

Staff is amazing , very honest and I enjoy coming in when I need to get service done More

by cmcgov2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hoyland
Report | Print
January 03, 2022

The service staff very friendly and fast.Gary took very The service staff very friendly and fast. Gary took very good care of my vehicle. The sales associates also are very friendly. I’ll be back agai More

by GROSSLEYROCHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
January 03, 2022

Great Service, Gary my service advisor for this visit explained every detail, of the rear Brake issue and oil change being done on my car, including approximate time involved and answered the few questi More

by JABOLEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Service Dept.
Report | Print
January 01, 2022

At the time.of purchase of oil change package we were mentioned that we can come.every 6 months for.oul change and tire rotation. Due to extreme.winter and summer it's required to change oil every 6 mont More

by N. DESAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Report | Print
December 31, 2021

Limpio GenialCumple a Tiempo y forma Personal amable y Limpio Genial Cumple a Tiempo y forma Personal amable y atento Servicio Muy Rápido Rapido More

by ERIK.EFLORES.CHICAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Martinez, Sergio Acosta
Report | Print
December 31, 2021

Great service and work, I was in and out in less than a hour, they wash my car too.🆙 More

by DH2098149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Dewig, service department.
Report | Print
December 30, 2021

Best place to look/shop for cars super friendly. Very helpful with any questions or concerns about by my visit. Was very satisfied to shop here, they went out of there way to help me get the best deal po More

by Mikery2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zich, Tom Pazienza, Julia Gertsman, Luis Martinez, Julissa Taboada, Chris Dranka, Sergio Acosta
Report | Print
December 30, 2021

Horrible customer service don’t waste your time and money rip off place . Rude employees there nice until they sell you the car after that you are on your own. Definitely would not suggest this dealership. More

by DZLATOGEVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy in customer service treated customer by yelling on them, Malcohm Thurman
Report | Print
Dec 30, 2021 -

Old Orchard Nissan responded

So sorry for your inconvenient misfortune. However, I am so certain you, just this week praised the above and beyond customer service you have ALWAYS received here and its why you come back . There was lots of some kind of a foreign brown liquid (either soda or coffee) inside your gear selector and shorted out an electrical component . We tried helping your situation, Nissan declined any warranty as it was not a defect of your vehicle but instead customer neglect . As you and I both agreed if you spilled the same liquid on your cell phone and shorted it out that you would be liable and not the fault of the phone . And if you were rude , cursing, and belligerent with Nissan corporate as you were with me (someone trying to help you ) they probably declined any goodwill on your behalf .

December 30, 2021

As usual everyone I interacted with at Martin Nissan was professional, courteous,and helpful. They not only did excellent work, but made the entire process easy. More

by Brodskyinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Cardella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Hurtado
Report | Print
December 30, 2021

I had a very pleasant experience at Martin Nissan. I will definitely visit them again in the future. More

by pugawheat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the individual whom assisted me.
Report | Print
1
...
171
172
173
...
374