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Old Orchard Nissan

Skokie, IL

4.7
3,738 Reviews
Nissan has been a leading auto brand in the United States for more than six decades, and the lineup has grown and evolved throughout that time to deliver progressively advanced driving experiences. Today's Nissan lineup includes popular options like the Maxima, the Altima, the Rogue, the Pathfinder, the Titan and numerous others. If you are searching for an electrified vehicle in Skokie Illinois, you can explore options like the LEAF and the ARIYA when you drop by our showroom soon. Our sales reps are ready to give you the facts about our models so that you can select the Nissan that is perfect for your unique needs.
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5240 Golf Rd

Skokie, IL

60077

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Showing 3,738 reviews

January 19, 2022

Serviced Nissan. Maintenance light is on, still on. No oil change reminder sticker. Not sure if I received what I was billed for. More

by ARLONART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisor
January 19, 2022

Always friendly and great service for any and all questions. I have never had a bad experience with anyone at Martin Nissan. More

by patsohappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Cardella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard, Chris Dranka
January 17, 2022

Exceptional service. Richard Hurtado was very knowledgeable and courteous. I’ll definitely return here again. More

by HURTADO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
January 16, 2022

Your mechanic I was dealing with is the worst. Told me the engine was broken, and I took it to an small shop and they fixed. They just replaced the sensors and my car is fixed and running perfectly. More

by sanchezsilvia705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mechanic
Jan 29, 2022 -

Old Orchard Nissan responded

Silvia, I am sorry for your experience. I did look further into your visit and your vehicle's inspection/history and confirmed that your vehicle does in fact need a new engine. I am glad that the shop you went to was able to temporarily fix the concern, however this would only act like a "band aid" as your vehicle is in-need of a new engine. If you do have any further questions, please give me a call directly at (847)965-3460. Thank you, Guy DiLeo, Service Manager

January 16, 2022

Very great customer service, very clear on what needs to be done , also there entire staff is just AWESOME ! More

by ARIELSERRANO91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary , Chris Palmer, Chris Dranka
January 16, 2022

Great service! No long wait. Friendly. So glad they were Great service! No long wait. Friendly. So glad they were taking COVID precautions. Easy to get appointment. More

by KAYLEVING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hoyland
January 15, 2022

You got the worst service , Rick told me the engine of my car has to be replaced , and I took my car a different shop, the change the sensors and my car is running fine. And the engine is fine too. More

by sanchezsilvia705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mecanic Rick
Jan 29, 2022 -

Old Orchard Nissan responded

Silvia, I am sorry for your experience. I did look further into your visit and your vehicle's inspection/history and confirmed that your vehicle does in fact need a new engine. I am glad that the shop you went to was able to temporarily fix the concern, however this would only act like a "band aid" as your vehicle is in-need of a new engine. If you do have any further questions, please give me a call directly at (847)965-3460. Thank you, Guy DiLeo, Service Manager

January 14, 2022

nice waiting atea keep inform regarding my services wsiting time 45min. up date if theres anything changes regarding Car Appointment More

by cotsimilagros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic Dept.
January 13, 2022

Great service, they worked with us on the deal and explained the process and terms clearly. More

by stephany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pazienza, Chris Dranka
January 13, 2022

Very fast service. I towed the car in on Monday afternoon, Tuesday morning I had the estimate and Tuesday afternoon the car ready to pick up. More

by Josejoaquin76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
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